Archive for category: Professional E-mail Responses

  • How to Respond to Email Introduction from a Potential Customer

    In a world where the internet has taken over from the pen and paper, we may be tempted to neglect or pay less attention to what we are writing and to whom we are writing. Sometimes we treat people in the same way when we respond to email introduction from potential customers in inappropriate ways. People are different and as

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  • How to Request for the Payment of an Overdue Invoice via Email

    In business transactions, it is not uncommon to have clients make use of your credit lines. No matter the checks and balances in place, some of these clients may default in the payment of invoices. Here, you will find out how to request for such delayed invoice(s) via email. Your company may run into serious financial issues if you do

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  • How to Offer Discounts on Overdue Invoices to a Strapped Loyal Client via Email

    While conducting business with clients that have credit lines with your company, there are times that invoices will be overdue for various reasons. Although some reasons may not be tenable, there are clients that genuinely have challenges that have caused this delay. Here, we are considering loyal clients who have verifiable financial difficulties that have led to non-payment of overdue

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  • How to Respond to a Letter of Demotion via Email

    It is very normal for humans to judge their value or worth according to their responsibilities. We view ourselves as valuable to people and an organization based on the worth of what we contribute or the responsibilities we carry. This is why it is often a huge blow on our self-esteem when we feel stripped of our responsibilities through demotion.

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  • How to Professionally Reply a Rude Email from a Student’s Parent

    You may have to choose your words carefully in responding to this situation. As a teacher, relating with students’ parents who complain incessantly could be tiresome. It is one thing to manage such complaints; it is another thing to cope with a rude remark either one-on-one or via email from a parent. In responding to a rude email from a

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  • How to Acknowledge a Job Offer via Email

    Writing an acknowledgement email for your new job offer is an opportunity to make your employer realize you are a good choice for the job. Your acknowledgement email should carry your excitement and anticipation of your future with the company while it should at the same time be very professional. Basic Tips for Acknowledging a Job Offer via Email The

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  • How to Respond to an Angry Boss through Email

    While you cannot dictate how people will relate with you and their attitudes, you can determine your response to them. One of the things that drain satisfaction out of a job is dealing with an angry boss. Usually, in cases like these, you do not know who to turn to or how to react. You will be taking the big

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  • How to Respond to Email Complaints About Poor Customer Service

    Proper responses to email complaints from customers can be used as a powerful tool in business Building and maintaining a functional relationship with customers as well as ensuring that their ever evolving needs and expectations are met should be the focus of every business organization. When a customer gives a feedback, either positive or negative, it can be used as an avenue

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  • Automatic Reply Email Examples for Business

    You might be one of those wondering how automatic reply emails work without getting your customers feeling bad. I’ve been in your shoes but I sailed through by setting out on a tour of the best ways to write mind-blowing professional auto-response emails. To be candid, there are times you’ve got so much to do and there are loads of

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  • Sample RSVP E-mail Responses for Accepting or Declining Invitations

    When you receive an invitational e-mail, it is good e-mail etiquette to promptly respond. Our sample RSVP e-mail responses will help you respond well. R.S.V.P. is a French expression (“répondez, s’il vous plaît”) which is interpreted “please reply”. This means the e-mail sender expects you to either accept or decline the invitation. When you reply promptly, you help the sender plan

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  • Five Customer Service Email Examples for Replying Angry Customers

    Many times in business, you would have to deal with an angry or dissatisfied customer. This is normal and expected. The way you handle the situation at the customer service level will greatly determine whether you will convert a dissatisfied customer to a loyal one or completely loose the customer. Sometimes your answer will be positive while your answers could

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  • 7 Wrong Ways to Start Your Emails in Business

    Let’s take a cue from recipes. We all like different food dishes but I bet you that if your kind of food is well prepared, it all depends on the process embarked upon by your chef to give you the taste you desire. This also applies to email writing and the recipient. When writing an email, you have a recipient

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  • How to Reply an Email to Confirm Appointment

    As a professional, entrepreneur, freelancer or manager, you probably receive emails requesting that you confirm your interest or availability for a meeting, event or activity regularly. This is done to avoid the frustration of fixing an appointment with someone and then meeting with a shocking disappointing experience.What’s the big WHY for this? Your expected guest possibly did not remember having

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  • How to Reply an Email Professionally

    Today, many people receive tens or even hundreds of emails daily. The important emails you receive will require that you reply as soon as possible. In business and many organizations, the quality of your email replies is tangential to the results you get in your professional communication via email. In this article, we have compiled a couple of articles that

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  • How to Acknowledge an Email Professionally

    It is true that properly acknowledging business emails will improve your success rate, doing business in the 21st century.  Countless number of emails in the business world is sent to receive information, place a demand, make a complaint or execute a plan. To acknowledge these varieties of emails professionally, you have to acknowledge them based on the sender’s demand. There

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  • How to Write Impeccable Thank You E-mails (With Samples)

    Clients are the lifeblood of business; they call the shots. Without clients to patronize you, your business wouldn’t even exist and that is why you must pay great attention to your clients and make them feel special. Yes, we all know that making good profit and raking in sizable amounts of income is what matters most in business but you

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  • Business E-mail Writing (With Samples): Accepting Invitations

    Business emails are like a representation of ourselves and reflects our personalities to the reader. This is because most of the time, the people you are sending these mails to have never met you; and they don’t know what you look like or how you conduct your business. In fact, they may not even be convinced that they can trust

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  • How to Write Acknowledgement Email Replies (With Samples)

    Even though email is an offshoot of letter writing that came with the digital age, many people have not been able to master letter writing let alone emailing. This isn’t a problem anyway because the difference between an email and a letter is just like the difference between the automatic gear of a car and the manual gear. You need

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  • Business Email Examples: Thank you Emails, Accepting Invitations, Confirming Appointments

    We live in an age of unprecedented speed. The ever-expanding Web has brought both simplicity and complexity to our lives. Even though all of these wonders of our time were invented to make life and communication easier and faster; speed and efficiency have not come without a price. We have to pay the price of learning and understanding how to

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  • Reply Email Samples for Different Situations (Several Examples)

    Writing effective replies to business emails is one of the most important skills you should acquire as a good business owner, sales person or marketing personnel. How do hope to satisfy your clients as a business owner without having to write succinct and clear replies to their emails? Or how would a salesperson or marketing personnel elaborate properly on the

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