Chinazom Elizabeth Izuora

    Chinazom has a Bachelors in Business Administration with a major in marketing management and over 4 years of practical experience working as a business consultant providing business development and operational support to organizations.

    Latest Articles

    How to Nudge Underperforming Team Members by Email

    Modern and Proactive organizations have shifted from management systems that encourage individuality, competition, and internal rivalry to more inclusive and collaborative management systems that...

    Requesting A Letter Of Appointment Via Email? Read this first

    Requesting for a letter of appointment via email is a quick and convenient way to secure a new contract or engagement as the appointment...

    How To Write Email Reports

    Reports are a great way for organizations to track events and measure progress.  The larger an organization the more reports are necessary to track...

    How To Write An Email To Clarify A Client’s Requirement

    Businesses exist to serve.  For this reason, there will be a lot of occasions when you will have to interact with customers, clarify client...

    How To Write An Email To Confirm A Verbal Or On-Phone Agreement

    Agreements, especially those of a business or legal nature, are best documented and confirmed.  You risk future conflict by leaving an agreement...

    Tips And Tricks For Successfully Reaching Customers Via Email

    There are a lot products, services, and needs dragging the limited attention and resources of your desired clientele, therefore, businesses must be proactive and...

    How to Build Effective Customer Service Strategy for Your Online Business

    There have been numerous studies and statistics proving that long-term and repeat customers are more productive to a business than new customers!  Successful businesses...

    How to Resolve Customer Service Issues – by Email or Telephone?

    A delayed delivery. The wrong size, color or specification. An expired coupon or invalid credentials. Something is bound to go wrong once in a...

    4 Customer Service Telephone Scripts for Professionals

    Developing and implementing a standard procedure for processes in an organization ensures that each process is executed in a nearly identical manner consistently.  This...

    How To Write Job Offer Letters

    Starting a business or working for a small business requires the acquisition of a lot of new skills and knowledge especially when tasked with...

    Don’t Hold Back on Your Customer Service Quality

    Every day we use various services, patronize different businesses, and interact with customer service personnel.  We all – as business owners, employees,...

    How to Write Quotation Emails to Customers

    Requests for Quotations (RFQ) were traditionally published in print media or sent out by formal letter to organizations to submit the requested quotations.  This...

    Guide to Handling Unsolicited Business Proposals

    Business proposals are an established means of gaining business for most organizations.  While organizations send out business proposals to potential client organizations, detailing their...

    Five (5) Important Tips for Writing Formal Emails Professionally

    Writing formal emails has become an inevitable part of our lives. Hence, the quality of communication sent out by an organization is often the...