Understanding how to respond to an introduction email from a client is just as important as knowing how to write an introduction email to a client. The major difference is while you’re trying to get their attention with an introduction email, you already have their attention when responding to an introduction. All that you have …
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You might be one of those wondering how automatic reply emails work without getting your customers feeling bad. I’ve been in your shoes but I sailed through by setting out on a tour of the best ways to write mind-blowing professional auto-response emails. To be candid, there are times you’ve got so much to do …
An order letter, also known as a purchase order or a PO letter, is a letter sent to initiate a transaction. This is the first step in initiating a particular purchase transaction. While you may have had other interactions with the client, including negotiations or other engagements, an order letter is a letter essentially starting …
In the dynamic landscape of customer service, encounters with frustrated and angry customers are inevitable. These moments are crucial opportunities for businesses to demonstrate their commitment to customer satisfaction and loyalty. In this article, we delve into the art of crafting effective responses to irate customers, exploring strategies that not only address their concerns but …
After successfully receiving payment from a customer, there’s only one thing you can do, and that is to send them a “payment received email”, “payment successful” or “thank you for your payment email”. After receiving a payment from a customer, these emails are non-negotiable and must be sent. By sending a payment received email, you …
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Writing an email to ask for an appointment politely can seem like a daunting task, but it doesn’t have to be. To send an email asking for an appointment, all you need to do is: be clear and concise about why you’re requesting the appointment, respect the recipient’s time (this means being flexible with your …
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Among the unending list of marketing and sales techniques for lead generation, there’s cold calling. The metrics for success with cold calling can be tipped severely in your favour if you follow certain rules. One of those rules is cold calling to schedule appointments rather than to make a sale. Why is that? Cold calling …
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Creating a compelling product introduction email is one of your most effective tools for re-engaging consumers, reminding them of the value your product delivers and introducing them to new products and offers. Remember, you have put your heart, soul, and sweat into developing a new product. So when you launch the product to the public, …
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A clarification email is a concise response to request a further explanation regarding a received message. It serves as a means to seek clarification and gain a clearer understanding of the sender’s intended meaning or information conveyed in their initial communication. While email is the defacto mode of communication for professionals, it has flaws. And …
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Agreements, especially those of a business or legal nature, are best documented and confirmed. You risk future conflict by leaving an agreement verbal. Emails provide a fast and effective means of confirming verbal or on-phone agreements to ensure proper documentation of terms and conditions. Writing emails to confirm verbal agreements can also act as reference …
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A business proposal email is a convincing sales document sent to clients to gain business interest. Whether freelancing or pitching for new work, writing a business proposal letter or email can be daunting. Acquiring new clients is crucial for businesses regardless of size. Although it is possible to manage a business effectively through referrals and …
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In today’s digital age, sending emails with attachments has become a common practice. However, crafting an email with a seamlessly attached file requires a certain finesse. In this article, we will guide you step-by-step on how to write an email with an attachment file. Whether you’re a professional or a student, mastering this skill will …
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Email reports are a great way for organizations to track events and measure progress. The larger an organization the more reports are necessary to track operations of the various units and functions. Progressive organizations have moved away from writing paper reports and physical metrics to using virtual systems. This may be writing email reports or …
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It’s important to respond to customer enquiry promptly and effectively. Failing to do so can make the customer feel ignored, frustrated, or even angry, which can harm your business’s reputation and result in the loss of future business. Zendesk reports that 75% of customers are willing to spend more if you provide a great customer …
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How well written your quotation emails are have a significant role to play in whether or not your quotations achieve the desired aim. In this article, we will discuss everything you need to know about how to write quotations emails. Requests for Quotations (RFQ) were traditionally published in print media or sent out by formal …
Quotation emails are some of the most common emails among businesses. Businesses are in constant communication with each other. Regardless if you’re a B2B company servicing other businesses or you’re a B2C company servicing customers. You’re bound to send or reply to a quotation email sooner or later. In plain terms, a quotation email is …
A quotation request is an email sent to a manufacturer, a distributor, an individual or an organization in charge of delivering goods or services. Request for a quotation email is a request for a price quote for services or products. When embarking on a project and you need products or services, it is advisable to …
As a business owner, it’s easy to count a chargeback as a loss and move on with your business. But how many chargebacks can your business handle before it affects your bottom line? According to research, merchants lose $2.40 for every $1 a fraudster takes. The chargeback rebuttal process is called a representment, and if …
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A proposal cover letter is a document used to introduce your company’s products and services to a prospective client. A proposal cover letter allows customers to determine whether you are genuinely engaged with them and have done your research—or whether you have copied and pasted generic language from previous proposals. Proposal cover letters are important …
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As a freelancer or a business person, requesting payments is one of your job’s most tasking and nerve-wracking parts. This is especially true if you’ve sent multiple payment reminder emails and the client has failed to meet their end of the bargain. This article isn’t for you if a client is prompt with their payments …
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