Business Emails

The closing of your business email may be the last part of the email but it is one of the most important parts as it gets many people confused- I used to be confused...

Businesses exist to serve.  For this reason, there will be a lot of occasions when you will have to interact with customers, clarify client requirements and deliver on customer requirements.   While the telephone is...

Modern and Proactive organizations have shifted from management systems that encourage individuality, competition, and internal rivalry to more inclusive and collaborative management systems that encourage teamwork.  However, working in teams comes with its own...

Reports are a great way for organizations to track events and measure progress.  The larger an organization the more reports are necessary to track operations of the various units and functions.  Progressive organizations have...

It’s amazing what you can achieve when you follow up a prospective employer or recruiter dutifully. Many job seekers skip this simple but powerful weapon for getting job offers. Following up your recruiter via...

Building and maintaining a functional relationship with customers as well as ensuring that their ever-evolving needs and expectations are met should be the focus of every business organization. When a customer gives feedback, either...

How can you go about asking for a reply in a formal email? Is it wise or unnecessary? Many people get so busy that they eventually forget to reply to emails. Oftentimes, delay in replying...

There have been numerous studies and statistics proving that long-term and repeat customers are more productive to a business than new customers!  Successful businesses must focus on delivering quality customer service that translates to...

Responding to negative feedback from online clients is now a vital aspect of business in our highly digital world. It does not take long for negative reviews, that are not well...

Love it or hate it, creating an email and internet usage policy for employees in a workplace is crucial to the success of a business. As an employer, you should be concerned about what...

I received my first automatic email response message in my teenage life when I applied for a scholarship. To my greatest surprise, I received an instant message confirming my application. As a teenager, I...

Your subject line is a vital aspect of your business email. For your email to achieve its intended purpose, the subject line has to be given proper attention. Many people do not take this...

Looking for tips on writing "thank you emails to employees", read How to Write Thank You Emails to Employees. As a team member in an organization, one very...

Just like a ripple effect spreading round so also is an action that could be dire to the existence or reputation of an organization. If not nipped in the bud, it could spiral, and...

Business proposals are an established means of gaining business for most organizations.  While organizations send out business proposals to potential client organizations, detailing their products, services, and terms, they receive just as many proposals...

As humans, nothing gets to us like care. This is the full-time job of every customer care agent, caring for the needs and complaints of your customers as you provide goods or services to...

Introduction An agreeable environment at the workplace does not necessarily mean one that the management is mindful of the employees alone. It also greatly includes one that co-workers have mutual respect for one another and...

  If you are a job seeker, you may want to explore the option of using emails to achieve your goal. There are reasons why this option will be of benefit to you. One obvious...

Introduction Have you been in situations in which clients you had considered to very good potentials that you have spoken to on phone or communicated with via email or by other means, end up not...

When was the last time you left home without your phone?  The Pew Research Centre reports cellphone ownership at about 95%.   This presents a huge opportunity for businesses to reach customers on their mobile...