Business Emails

As a customer service representative or the manager of the customer service department at your organization, your focus is on how to shorten the turnaround time for responding to customer inquiries while ensuring you...

Why Email? In the current business environment where email is fast becoming the preferred official tool of communication, mastering the skills to pass messages across to your employees with it is vital. There are many...

Everyone needs a raise, it helps boost our morale when our work is being noticed and appreciated. However, if the raise does not come when expected, one may begin to wonder why the delay...

Introduction An agreeable environment at the workplace does not necessarily mean one that the management is mindful of the employees alone. It also greatly includes one that co-workers have mutual respect for one another and...

  Quick Tips: Responding to Customer Enquiry via Email When customers make enquiries via email, endeavor to respond as quickly as possible. This shows that you place value on them. The email should open with an...

If you have been using a free email provider for your business email, invest in your company and buy a domain name for your business. Then set up your website and start using your...

Requesting for a letter of appointment via email is a quick and convenient way to secure a new contract or engagement as the appointment letter is the most effective way to validate your new...

It is very normal for humans to judge their value or worth according to their responsibilities. We view ourselves as valuable to people and an organization based on the worth of what we contribute or...

It is important to keep at your fingertips the relevant things you need to know about writing a business email. You will find below salient points and tips to guide you through this process...

Good closing remarks help you create a lasting impression in the mind of the reader of your email.  To create such impression, there are right remarks for closing an email. Don’t close an email...

In business a minor incidence can make you lose key clients, therefore it is very important to be effective in dealing with customers professionally. Over time, you may have established solid relationships with many...

Email marketing or correspondence, in general, can be tricky. While different from traditional marketing, it still requires you to be the salesperson. However, email marketing separates itself from traditional means of advertisement for one...

Many times in business, you would have to deal with an angry or dissatisfied customer. This is normal and expected. The way you handle the situation at the customer service level will greatly determine whether...

Your subject line is a vital aspect of your business email. For your email to achieve its intended purpose, the subject line has to be given proper attention. Many people do not take this...

Introduction Handling accusation via good communication skills is vital. How effective you are able to manage the spread of accusation against you shows maturity and tells a lot about your personality. When accused wrongly, the...

Declining partnership offers is a natural byproduct of receiving partnership offers as a business organization. Not all partnerships are strategic or a good fit for your organization.  As a business owner or manager, you...

A good working relationship fosters a friendly and suitable environment and often in turn affects our job satisfaction. This is one reason to quickly resolve conflict with a member of the team at work....

Email has become an indispensable part of doing business globally. It also contributes significantly to the overall stress inherent in day to day work life.  Studies show that most people using email for business...

Official emails are not like the emails you send to your friends to tell them how much you’ve missed their company. They are emails uniquely designed to disseminate vital information on official issues. Such...

Even though email is an offshoot of letter writing that came with the digital age, many people have not been able to master letter writing let alone emailing. This isn't a problem anyway because...