Business Emails

Clients are the lifeblood of business; they call the shots. Without clients to patronize you, your business wouldn’t even exist and that is why you must pay great attention to your clients and make...

As a boss, an employer of labor, one of the ways to bring out the best in your employees is to show appreciation for the good jobs that they do. Just like you have...

When I became the International Relationship Manager for Marygold, I didn’t anticipate the amount and diversity of emails that would be required. One of my most important discoveries is the value of having email examples...

Introduction The act of hiring and firing are two important things every business owner needs to master. The ability to identify gifts and skills in people and to be a good judge of the human...

The closing of your business email may be the last part of the email but it is one of the most important parts as it gets many people confused- I used to be confused...

Businesses exist to serve.  For this reason, there will be a lot of occasions when you will have to interact with customers, clarify client requirements and deliver on customer requirements.   While the telephone is...

You may have to choose your words carefully in responding to this situation. As a teacher, relating with students’ parents who complain incessantly could be tiresome. It is one thing to manage such complaints; it...

Looking for tips on writing "thank you emails to employees", read How to Write Thank You Emails to Employees. As a team member in an organization, one very...

PEM 101(Part 3): Rules Guiding Writing and Responding to Professional Emails Business is serious. That’s why professional emails have rules. These rules will help you avoid the common blunders of email communication. However, these rules are...

It’s amazing what you can achieve when you follow up a prospective employer or recruiter dutifully. Many job seekers skip this simple but powerful weapon for getting job offers. Following up your recruiter via...

A letter of approval can take two forms or can be written from two positions. The first is as the requesting personnel. The second is as the approving personnel. This article looks at fundamental...

Irrespective of the post you hold in your company, you answer to someone; well, that's with the exemption that you own the company. If you have a boss, it means, despite the expectation that...

Business to business (B2B) transactions are a lot more complex than Business to consumer (B2C) relationships for the simple reason that businesses tend to treat their vendors like part of the family - a...

Building and maintaining a functional relationship with customers as well as ensuring that their ever-evolving needs and expectations are met should be the focus of every business organization. When a customer gives feedback, either...

Sometimes, it is best to work with samples when writing or responding to official emails. This makes you work faster and more accurately. For this reason, we have assembled some of our official email...

Customer service representatives interact with customers on behalf of an organization. One of the ways in which customer service representatives interact with people is through the telephone. Talking with someone effectively on the phone...

  Quick Tips: Responding to Customer Enquiry via Email When customers make enquiries via email, endeavor to respond as quickly as possible. This shows that you place value on them. The email should open with an...

If you have been working for an organization for a good while, and there is no structure or plan for salary raise, but you can tell that from your efforts you deserve one, then...

Business emails are like a representation of ourselves and reflect our personalities to the reader. This is because, most of the time, the people you are sending these emails to have never met you;...

Your subject line is a vital aspect of your business email. For your email to achieve its intended purpose, the subject line has to be given proper attention. Many people do not take this...