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Basic Guidelines & Tips

Five Customer Service Email Examples for Replying Angry Customers

Many times in business, you would have to deal with an angry or dissatisfied customer. This is normal and expected. The way you handle the situation at the customer service level will greatly determine whether...

How To Write An Email Requesting For The Approval Of The Boss

Irrespective of the post you hold in your company, you answer to someone; well, that's with the exemption that you own the company. If you have a boss, it means, despite the expectation that...

How to Communicate That an Email has an Attachment(s)

What we write and how we go about communicating it is determined by who we are relating with. This is why when an email is sent and a file is attached to the message,...

Sample RSVP E-mail Responses for Accepting or Declining Invitations

When you receive an invitational e-mail, it is good e-mail etiquette to promptly respond. Our sample RSVP e-mail responses will help you respond well. R.S.V.P. is a French expression ("répondez, s'il vous plaît") which is interpreted...

Seven Sample Emails to Respond to Customer Enquiry

Quick Tips: Responding to Customer Enquiry via Email When customers make enquiries via email, endeavor to respond as quickly as possible. This shows that you place value on them. The email should open with an...

Seven Follow-Up Sample Emails after No Response from Clients

Introduction Have you been in situations in which clients you had considered to very good potentials that you have spoken to on phone or communicated with via email or by other means, end up not...

Business Email Examples: Thank you Emails, Accepting Invitations, Confirming Appointments

We live in an age of unprecedented speed. The ever-expanding Web has brought both simplicity and complexity to our lives. Even though all of these wonders of our time were invented to make life...
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How to Politely Ask for a Reply in a Formal Email

How can you go about asking for a reply in a formal email? Is it wise or unnecessary? Many people get so busy that they eventually forget to reply to emails. Oftentimes, delay in replying...

Automatic Reply Email Examples for Business

You might be one of those wondering how automatic reply emails work without getting your customers feeling bad. I’ve been in your shoes but I sailed through by setting out on a tour of...

9 Tips You Need to Write and Respond to Emails Professionally

PEM 101 (Part 2): Tips and Templates for Responding to Professional Emails The Internet has subtly crept into modern life. Unfortunately, the advent of communication through emails has met many people unprepared. As a result,...

Email Writing 101: The Basic Format for Writing and Replying Official Emails

Email still remains the basic means of electronic communication for various official and business deals. As a result, our success in business or our workplace greatly depends on how well we communicate with this...

Example of Business Email Closings and Sign Offs

The closing of a business email is almost as important as the email itself. This is because of its strong influence on the response of the email recipient  While your email subject and introduction create...

How to Contact your Clients Effectively Using Business Emails

PEM 101 (Part 1): Tips and Templates for Writing Professional Emails Business is tough. Competition is on the increase. A little mistake can make you lose thousands of dollars. As a businessman, you cannot avoid writing...

How to Effectively Retract An Email Sent to a Wrong Email Address

With an email account like Gmail, retracting an email sent to a wrong person could be as easy as clicking "unsend" within 5, 10, 20 or 30 seconds of hitting send, depending on your previous...

7 Tips on Ending E-mails Professionally (With Samples)

The closing of your business email may be the last part of the email but it is one of the most important parts as it gets many people confused- I used to be confused...

How to Report a Missing Vital Item in Your Care via Email

Introduction I once lost a particular vital item at work. It was a very expensive digital audio recorder, treasured by many colleagues, valued by the boss. Where I left it, I could not recall. I...
Acknowledge emails professionally

How to Acknowledge an Email Professionally

It is true that properly acknowledging business emails will improve your success rate, doing business in the 21st century.  Countless number of emails in the business world is sent to receive...

How to Acknowledge a Job Offer via Email

Writing an acknowledgment email for your new job offer is an opportunity to make your employer realize you are a good choice for the job. Your acknowledgment email should carry your excitement and anticipation...
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How to Respond to an Angry Boss through Email

  While you cannot dictate how people will relate with you and their attitudes, you can determine your response to them. One of the things that drain satisfaction out of a job is dealing with an...

12 Rules of Writing Emails Professionally and Effectively

PEM 101(Part 3): Rules Guiding Writing and Responding to Professional Emails Business is serious. That’s why professional emails have rules. These rules will help you avoid the common blunders of email communication. However, these rules are...