How to Write an Apology Email for Providing Wrong Information

It is wise and ethical to send an apology email or text message or put a call through after providing wrong information to a customer (or a potential customer). This is...
Acknowledge emails professionally

How to Acknowledge an Email Professionally

It is true that properly acknowledging business emails will improve your success rate, doing business in the 21st century.  Countless number of emails in the business world is sent to receive...

Seven (7) Ways to Write Professional Email Subject Lines – With Samples

Email subject lines are strong propellers of messages that get results. They must be written with the content of the email in mind and in a way that will drive recipients to read the...
incorrectly-addressed-email

How to Respond to Incorrectly Addressed Emails

Incorrectly addressed emails can arise from simple things like mistakes in spelling, an incorrectly placed hyphen or outright misunderstanding of job roles and functions.  What do you do if you receive an email but...