How to Respond to Email Complaints About Poor Customer Service

Building and maintaining a functional relationship with customers as well as ensuring that their ever-evolving needs and expectations are met should be the focus of every business organization. When a customer gives feedback, either...

Requesting A Letter Of Appointment Via Email? Read this first

Requesting for a letter of appointment via email is a quick and convenient way to secure a new contract or engagement as the appointment letter is the most effective way to validate your new...
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How to Respond to Incorrectly Addressed Emails

Incorrectly addressed emails can arise from simple things like mistakes in spelling, an incorrectly placed hyphen or outright misunderstanding of job roles and functions.  What do you do if you receive an email but...
Picture of a little girl writing

The Beginner’s Guide to Writing- 7 SIMPLE TIPS

Writing is really interesting. If properly crafted, a simple information can change the toughest situations. The more interesting fact is that everybody can write. All that is required is to just begin to write and...

Tips for Improving Your Business Email Communication Skills

It is important to keep at your fingertips the relevant things you need to know about writing a business email. You will find below salient points and tips to guide you through this process...