How to Offer Discounts on Overdue Invoices to a Strapped Loyal Client via Email

    While conducting business with clients that have credit lines with your company, there are times that invoices will be overdue for various reasons. Although some reasons may not be tenable, there...

    How to Apologize for an Employee’s Error via Email

    It is important as an employer to ascertain the details of what went wrong and why such a thing happened. An email alone may not satisfy some customers, therefore a follow-up visit, after the...

    How to Communicate That an Email has an Attachment(s)

    What we write and how we go about communicating it is determined by who we are relating with. This is why when an email is sent and a file is attached to...

    How to Answer Customers’ Enquiries via Email

    Customers’ inquiries are made in response to an impression the organization or company has earlier made in their minds.  In the hope that a particular need, be it material, emotional, psychological, etc, could be...

    How to Write an Email Introducing Yourself to a Potential Client

    Nothing is more appealing when writing an email introducing yourself to a potential client than to come right bold while at it. Introducing yourself to a potential client via email is...

    How to Professionally Reply a Rude Email from a Student’s Parent

    You may have to choose your words carefully in responding to this situation. As a teacher, relating with students’ parents who complain incessantly could be tiresome. It is one thing to manage such complaints; it...

    How to Respond to Email Complaints About Poor Customer Service

    Building and maintaining a functional relationship with customers as well as ensuring that their ever-evolving needs and expectations are met should be the focus of every business organization. When a customer gives feedback, either...

    Automatic Reply Email Examples for Business

    You might be one of those wondering how automatic reply emails work without getting your customers feeling bad. I’ve been in your shoes but I sailed through by setting out on a tour of...

    Five Customer Service Email Examples for Replying Angry Customers

    Many times in business, you would have to deal with an angry or dissatisfied customer. This is normal and expected. The way you handle the situation at the customer service level will greatly determine whether...

    Tips for Making Good Personal and Business Phone Calls

    Unless businesses and organizations learn to properly train their staff on the productive use of mobile phones, this means of communication (which is a major blessing to the business world) may also bring down...

    Basics of Inculcating E-mail Etiquettes into Professional Email Writing

    In these days of Ipads, tablets, smartphones, PCs, laptops and several other electronic gadgets, email communication has crept so deep into the human culture. Unfortunately, this “new” means of communication has not been properly...
    reply-email-sample

    Reply Email Samples for Different Situations (Several Examples)

    Looking for a response to a particular situation, see other professional email responses here. How do hope to satisfy your clients as a business owner without having...

    How to Contact your Clients Effectively Using Business Emails

    PEM 101 (Part 1): Tips and Templates for Writing Professional Emails Business is tough. Competition is on the increase. A little mistake can make you lose thousands of dollars.