How to Professionally Reply a Rude Email from a Student’s Parent

You may have to choose your words carefully in responding to this situation. As a teacher, relating with students’ parents who complain incessantly could be tiresome. It is one thing to manage such complaints; it...

How to Respond to Email Complaints About Poor Customer Service

Building and maintaining a functional relationship with customers as well as ensuring that their ever-evolving needs and expectations are met should be the focus of every business organization. When a customer gives feedback, either...

Automatic Reply Email Examples for Business

You might be one of those wondering how automatic reply emails work without getting your customers feeling bad. I’ve been in your shoes but I sailed through by setting out on a tour of...

Five Customer Service Email Examples for Replying Angry Customers

Many times in business, you would have to deal with an angry or dissatisfied customer. This is normal and expected. The way you handle the situation at the customer service level will greatly determine whether...

Tips for Making Good Personal and Business Phone Calls

Unless businesses and organizations learn to properly train their staff on the productive use of mobile phones, this means of communication (which is a major blessing to the business world) may also bring down...

Basics of Inculcating E-mail Etiquettes into Professional Email Writing

In these days of Ipads, tablets, smartphones, PCs, laptops and several other electronic gadgets, email communication has crept so deep into the human culture. Unfortunately, this “new” means of communication has not been properly...
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Reply Email Samples for Different Situations (Several Examples)

Writing effective replies to business emails is one of the most important skills you should acquire as a good business owner, sales person or marketing personnel. How do hope to satisfy your clients as a...

How to Contact your Clients Effectively Using Business Emails

PEM 101 (Part 1): Tips and Templates for Writing Professional Emails Business is tough. Competition is on the increase. A little mistake can make you lose thousands of dollars. As a businessman, you cannot avoid writing...

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8 Essential Mistakes You Need to Avoid When Writing a Thank-You...

Many of the highest performers’ job seekers will practice the art of writing a thank you letter after they have been to...

How to Reprimand an Employee via Email

6 Ways to Polish an Important Email