Customer Service

Most businesses have an established customer base or repeat customers.  These customers account for most of the revenue a business generates as compared to...

Fixing an appointment may or may not be one of your job descriptions but the fact remains that every professional needs to learn how...

There are many reasons why you may need to tender a strong apology to a customer. Beginning with a minor complaint to the one...

Providing top-notch customer service without the right attitude is like expecting a harvest when nothing was sown. Attitude perception is like a smoke that...

Businesses exist to serve.  For this reason, there will be a lot of occasions when you will have to interact with customers, clarify client...

As a customer care service agent or business person, you would have to address the complaints of your customers whenever the need arises. Although...