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      Customer Service Emails

      How to Upsell and Cross-Sell with Email Marketing

      Research confirms the likelihood that a company will upsell and cross-sell with email marketing to an existing customer is more than getting to sell to...

      Setting Up an Autoresponder: The Do's and Don'ts

      Autoresponders guarantee customers their emails were received One of the biggest reasons for setting up an autoresponder is that it gives your customers or consumers...

      How To Win Back Old Customers

      Most businesses have an established customer base or repeat customers.  These customers account for most of the revenue a business generates as compared to...

      How to Write an Apology Email for Providing Wrong Information

      It is wise and ethical to send an apology email or text message or put a call through after providing wrong information to a...

      How to Apologize to a Customer via Email

      There are many reasons why you may need to tender a strong apology to a customer. Beginning with a minor complaint to the one...

      How to Properly Handle Large Amounts of Emails Quickly

      Email has become an indispensable part of doing business globally. It also contributes significantly to the overall stress inherent in day to day work...

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