Technology has changed every aspect of the world. Shopping as we know it has been changed as well. With the rise of eCommerce behemoths, eCommerce has changed the way we buy and sell fundamentally. While eCommerce has changed the way we buy and sell, some sales strategies have also transcended regular commerce into eCommerce. One […]
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To have a fully functioning eCommerce website, you need to have an array of payment methods. To be successful, your website needs to have a lot of functions, and ranking high on that list of functions is an eCommerce payment gateway. There’s no way to avoid a payment gateway on your eCommerce website. You need
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Email introductions are an unavoidable necessity if you’re working in the professional space. We meet new people all the time and there’s often a repeated phrase that ensues, “Hi, my name is Jim Blessed. Nice to meet you.” This is the first stage of a normal in-person introduction. This is almost all that’s needed in
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Emails have become the go-to mode of communication for most people. Even more so for professionals. 4.03 billion people used email in 2020, and the number is projected to grow up to 4.5 billion by 2024. Regardless of the reach of social media, no other platform has half the penetration emails does. In this article,
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Ecommerce is experiencing a golden age where everything can be done without leaving the comfort of your home. To run an e-commerce store, you don’t need to produce the products. All that’s required is the skill to source your eCommerce products online and list them on your e-commerce website. In this article, we’ve curated a
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When explaining what omnichannel marketing means, a lot of buzzwords get thrown around essentially explaining nothing. In this article, we’re going to take a different route and explain omnichannel marketing as it should always be. This means differentiating omnichannel marketing from multi-channel marketing. And we’re going to tie it all together by discussing the best
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Writing an email to reprimand an employee for poor performance usually isn’t the first thing you do when an employee starts to perform poorly at work. When an employee performs poorly at work, there should be a verbal admonishment from the team lead, supervisor or boss. If the employee shows no signs of improving, then
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A CNBC report showed that the average person spent an average of 352 minutes checking email in 2017 and 360 minutes in 2018. Over time these numbers will only increase. The more digitalized we become, the more time we’ll spend on our devices, checking emails, attending meetings, etcetera. This is why it’s important to make sure your
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When an employee is hired by a company, they’re required to adhere to policies. If an employee breaches policy, they’re reprimanded for a breach of policy, this could be verbally or a reprimanding email for a breach of policy. In most cases, employees are made to read these policies and sign them upon hiring. You
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As a company growing and actively hiring, rejection emails are an inevitability. After a candidate successfully interviews for a position, two things happen: they either get the job or they don’t. After considering applicants’ skills, strengths and weaknesses, determining the most suitable candidate for the position is the next stage. If you decide to go
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Choosing the right customer service software and providing quality customer service often go hand in hand. Research has shown that loyal customers are less likely to leave you for your competitors and are more likely to advertise for you via word of mouth. The more your business grows, the more you realize that responding to
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As a business owner, your number one goal is to service your customers. There are key components to growing your business, one of the most important is providing value for your customers. Providing value for your company is relative, you don’t know if your customers are satisfied with your company if you don’t ask for
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In the professional world, networking is a non-negotiable skill. While networking is often interacting with others, networking via email also extends to introducing two or more people by email. Connecting two people via email can be a tricky situation. There are the dos and don’ts and in this article, we’re going to exhaust everything there
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Emailing has grown to be the most formal and debatably one of the most important means of communication. With over 300 billion emails sent every year and on a steady rise, it’s clear that communicating via emails isn’t going anywhere anytime soon. Most of these emails are sent by professionals, hence, the importance of learning
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Call center scripts are non-negotiable for call center agents. This is especially correct for new agents, but not entirely, as even experienced agents often reference scripts for clarification. When interacting with a customer, call center agents need a script to follow. A set of written or memorized guidelines to help them interact better with customers.
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In the event of an emergency or any unforeseen circumstance, the need to cancel an appointment may arise. While it’s important to honour engagements you’ve agreed to, it is unrealistic to assume you’ll show up for all of them. When canceling an appointment via email, there are things you need to take note of. We’ve
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What is an Online Interview? An online interview is an interview conducted through an online audio, video or chat platform, with both employer and candidate at different locations. With the development of the internet and technology, it is becoming increasingly convenient and cost-effective for job interviews to be conducted online. Online interviews have reduced the
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The world is becoming more connected via the internet, as such, companies are offering remote jobs and are relying more on remote workers to bring their skills and expertise to their companies. Employers from different fields are searching for more remote workers to either work entirely from home or carry out fieldwork from their respective
Highest Paying Remote Jobs and How to Find Them Read More »
Continuous communication with your customers is extremely important as a business owner. You need to let your customers know about upcoming promotions, sales, update on their orders and even a personalized birthday message if you have the data. Without email automation, composing and sending each of these emails would be a herculean time-consuming task, especially
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There’s been an accelerated increase in remote workers over the last decade, more even these last few years as a result of the Covid-19 pandemic. Companies have either completely abandoned on-site work for entirely remote or partially remote work. Working from home is entirely different from working traditionally. Challenges and trials are bound to happen
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