cropped Online Communication

Online Communication to Effectively Improve Employee Engagement

Employee engagement is taking the central stage in today’s business landscape. According to the recent survey by Gallup, engaging your teams may help you reduce absenteeism and employee turnover, as well as maximize your profits by 21%. Unsurprisingly, one of the greatest problems leading to a lack of engagement in the workplace is poor communication. […]

Online Communication to Effectively Improve Employee Engagement Read More »

robot 1214536 1280

How to Write Great Content for Messaging Bots – 6 Tips

Entrepreneurs put a lot of efforts into developing digital marketing strategies to attract new customers and take their businesses to the next level. Researches have shown that among all digital marketing tools, email marketing is the most popular. Being on top of the biggest generated ROI, email marketing brings $44 for every $1 spent. However,

How to Write Great Content for Messaging Bots – 6 Tips Read More »

nick morrison 325805 unsplash

How to Answer Emails to Keep Customers Coming Back

Email marketing or correspondence, in general, can be tricky. While different from traditional marketing, it still requires you to be the salesperson. However, email marketing separates itself from traditional means of advertisement for one important reason – individual targeting. Every email you write will be opened, read and experienced individually. People rarely experience emails with

How to Answer Emails to Keep Customers Coming Back Read More »

Customer Service

How to Maintain the Right Attitude for Top-Notch Customer Service

Providing top-notch customer service without the right attitude is like expecting a harvest when nothing was sown. Attitude perception is like a smoke that cannot be hidden, it is what will help a customer representative provide an unparalleled customer service experience to customers on a daily basis. More like a state of mind or a

How to Maintain the Right Attitude for Top-Notch Customer Service Read More »

Scroll to Top