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Writing Quotation Emails

How to Write Quotation Emails to Customers

Requests for Quotations (RFQ) were traditionally published in print media or sent out by formal letter to organizations to submit the requested quotations.  This entire process took so much time but with email services,...
thank you email to employees

How to Write Thank You Emails to Employees

As a boss, an employer of labor, one of the ways to bring out the best in your employees is to show appreciation for the good jobs that they do. Just like you have...
unsolicited business proposal

Guide to Handling Unsolicited Business Proposals

Business proposals are an established means of gaining business for most organizations.  While organizations send out business proposals to potential client organizations, detailing their products, services, and terms, they receive just as many proposals...
Formal email writing envelope

Five (5) Important Tips for Writing Formal Emails Professionally

Writing formal emails has become an inevitable part of our lives. Hence, the quality of communication sent out by an organization is often the first impression potential customers receive and a key factor in...
Dealing With an Angry Customer on the Phone

How to Deal With an Angry Customer on the Phone

As a customer service agent or a business person, situations may arise that will put you in a desperate position when it comes to work-related phone calls. One of these awkward situations is when...
how-quit-job-email

How to Quit Your Job via Email

If you have been considering how to quit your job without causing so much fuss, this article may just be for you. You may have realized that quitting your job is not as simple...
quit-your-job

Guidelines on How to Quit Your Job Responsibly

There are vital things to consider when you are about to quit your job. How do you go about resigning? What are the things you should not do when you are about to quit...

How to Write Emergency Leave Email (With Samples)

An emergency leave is one not planned for and can sometimes be inevitable. Taking care of an urgent situation which requires your absence from work for a specific period of time without fear of...
Tips for Conflict Management via Email

14 Basic Tips for Conflict Management via Email

Everyone communicates, doing so effectively is paramount in conflict management via email. It is possible to keep passing information across without effectively communicating to the other party. This is the reason most conflicts are...
respond_introduction_email

How to Respond to Email Introduction from a Potential Customer

In a world where the internet has taken over from the pen and paper, we may be tempted to neglect or pay less attention to what we are writing and to whom we are...
reply_formal_email

How to Politely Ask for a Reply in a Formal Email

How can you go about asking for a reply in a formal email? Is it wise or unnecessary? Many people get so busy that they eventually forget to reply emails. Oftentimes, delay in replying an...

How to Write Business Email Subject Lines

Your subject line is a vital aspect of your business email. For your email to achieve its intended purpose, the subject line has to be given proper attention. Many people do not take this...

The Standard Etiquettes for Job Search via Email

  If you are a job seeker, you may want to explore the option of using emails to achieve your goal. There are reasons why this option will be of benefit to you. One obvious...

The Basics of Business Phone Call Etiquette

Millions of phone calls are made every day and a good part of these are business related. Phone calls are an essential part of any thriving business. Therefore, it is important to know how...
Writing_Customer_Friendly_Emails

Best Tips and Templates for Writing Customer Friendly Emails

As humans, nothing gets to us like care. This is the full-time job of every customer care agent, caring for the needs and complaints of your customers as you provide goods or services to...

Guidelines on How to Apply for Jobs via Email

Applying for jobs via email has become increasingly popular and employers are quite receptive to the idea. If you intend to apply for jobs via email, bear in mind that your communication should be...

How to Answer Rude Phone Calls Professionally

Introduction Customer service representatives interact with customers on behalf of an organization. One of the ways in which customer service representatives interact with people is through the telephone. Talking with someone effectively on the phone...

How To Reply Customers’ Questions Via Email

Every company's greatest assets are its customers because without customers there is no company- Michael LeBoeuf Customers are not just always right they are also always inquisitive. In every business, there are questions with respect...

Effective Tips for Handling Unhappy Customers Via Email

Customers are at the heart of every business. In other words, businesses exist for their customers. The customer always has a choice, and the role of the business owner as well as his or...

Top Seven [7] Email Marketing Service Providers to Consider

Email marketing is a form of online advertising that many businesses use to better the reach of their target audience. Email marketing is about building relationships with existing, known prospects and customers - individuals...

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How to Successfully Ask for An Appointment in an Email to...

There is no shortcut to effective prospecting via email than to pay attention to every detail, sentence, the manner of approach and tone. However,...

How to Quit Your Job via a Phone Call