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Tips for Conflict Management via Email

14 Basic Tips for Conflict Management via Email

Everyone communicates, doing so effectively is paramount in conflict management via email. It is possible to keep passing information across without effectively communicating to the other party. This is the reason most conflicts are...
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How to Respond to Email Introduction from a Potential Customer

In a world where the internet has taken over from the pen and paper, we may be tempted to neglect or pay less attention to what we are writing and to whom we are...
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How to Politely Ask for a Reply in a Formal Email

How can you go about asking for a reply in a formal email? Is it wise or unnecessary? Many people get so busy that they eventually forget to reply emails. Oftentimes, delay in replying an...

How to Write Business Email Subject Lines

Your subject line is a vital aspect of your business email. For your email to achieve its intended purpose, the subject line has to be given proper attention. Many people do not take this...

The Standard Etiquettes for Job Search via Email

  If you are a job seeker, you may want to explore the option of using emails to achieve your goal. There are reasons why this option will be of benefit to you. One obvious...
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Best Tips and Templates for Writing Customer Friendly Emails

As humans, nothing gets to us like care. This is the full-time job of every customer care agent, caring for the needs and complaints of your customers as you provide goods or services to...

Guidelines on How to Apply for Jobs via Email

Applying for jobs via email has become increasingly popular and employers are quite receptive to the idea. If you intend to apply for jobs via email, bear in mind that your communication should be...

How to Answer Rude Phone Calls Professionally

Introduction Customer service representatives interact with customers on behalf of an organization. One of the ways in which customer service representatives interact with people is through the telephone. Talking with someone effectively on the phone...

How To Reply Customers’ Questions Via Email

Every company's greatest assets are its customers because without customers there is no company- Michael LeBoeuf Customers are not just always right they are also always inquisitive. In every business, there are questions with respect...

Effective Tips for Handling Unhappy Customers Via Email

Customers are at the heart of every business. In other words, businesses exist for their customers. The customer always has a choice, and the role of the business owner as well as his or...

Top Seven [7] Email Marketing Service Providers to Consider

Email marketing is a form of online advertising that many businesses use to better the reach of their target audience. Email marketing is about building relationships with existing, known prospects and customers - individuals...

Mending a Business Relationship by Apologizing via Email

A letter of apology goes a long way in mending a relationship you or your firm have jeopardized with your client. While in some cases, it would never be enough to say sorry, the...

12 Tips for Answering Business Phone Calls

Though nowadays there are numerous channels that are used for communicating with customers and running a business, the telephone still remains relevant. Mastering how to answer business phone calls professionally is vital for providing...

How to Provide Effective Customer Service via Email

In business a minor incidence can make you lose key clients, therefore it is very important to be effective in dealing with customers professionally. Over time, you may have established solid relationships with many...

How to Get an Email Response from an Unresponsive Client

Introduction When you send a proposal, contract, initial design, questionnaire or any other thing to a client via email, your initial excitement of a possible business deal or positive response may be watered down by...

Firing an Employee via Email

Introduction When firing an employee via email, you need to pay attention to the way you write your email. One major advantage of dismissal from employment via email is that you are able to take your...

How to Write an Email of Introduction to a Client

Introduction So this is your introductory email, the email that will define your future correspondence (or lack thereof) with this person. What do you want to say? Writing a succinct and clear introductory email will...

Firing a Friend or Family via Email

Introduction The act of hiring and firing are two important things every business owner needs to master. The ability to identify gifts and skills in people and to be a good judge of the human...

Why Your Clients are Unresponsive to Your Emails

  Introduction It could be quite frustrating when you send business emails to your (potential) customers, hoping for the anticipated response, but end up getting the complete opposite - no response. Many people that find themselves...

How to Write an Automatic Email Response Message

I received my first automatic email response message in my teenage life when I applied for a scholarship. To my greatest surprise, I received an instant message confirming my application. As a teenager, I...

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Advanced Ways to Reach Customers on their Mobile Phones

When was the last time you left home without your phone?  The Pew Research Centre reports cellphone ownership at about 95%.   This presents a...