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Customer Service

How to Maintain the Right Attitude for Top-Notch Customer Service

Providing top-notch customer service without the right attitude is like expecting a harvest when nothing was sown. Attitude perception is like a smoke that cannot be hidden, it is what will help a customer representative provide an unparalleled customer service experience to customers on a daily basis. More like a state of mind or a …

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Don’t Hold Back on Your Customer Service Quality

Every day we use various services, patronize different businesses, and interact with customer service personnel.  We all – as business owners, employees, individuals, and customer service reps- have experienced good and bad service at some point in time. Therefore, the best estimation of customer service quality and value is our own individual preferences and experience. …

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