email productivity

Warm leads

5 Examples of How to Start a Letter to Get Warm Leads

Despite the growth of social media, email remains an inalienable component of online communication. Statistics say that in 2020, there will be 4 billion email users worldwide, and their number will amount to 4.6 billion users in a few years. Businesses widely use different email marketing strategies to stand out and attract more clients.  It

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10 THINGS TO AVOID DOING IN A PROFESSIONAL EMAIL

10 Things You Should Stop Doing In A Professional Email

When writing a professional email, there are rules that must be observed. Writing a good and professional email shows your level of professionalism and builds your credibility, this is extremely important to climb the corporate ladder. Research shows that global email users amounted to 3.9 billion users and it is expected to reach 4.3 billion

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FAQ Scriopts

How to Develop Canned Responses for FAQs and Inquiries

As a customer service representative or the manager of the customer service department at your organization, your focus is on how to shorten the turnaround time for responding to customer inquiries while ensuring you deliver the highest quality of service every single time.  Properly developed canned responses and scripts enable customer service representatives and service

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How to Develop Scripts to Effectively Respond to FAQs & Inquiries

Scripts are a valuable resource for call center and customer service operations.  Scripts for FAQs & inquiries help such organizations streamline operations and ensure speed and efficiency in responding to customer questions and inquiries.   Understanding how to develop scripts for FAQs & inquiries is an essential skill when setting up a call center or customer

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