follow up email

Post Purchase Experience

How to Start Using Post-Purchase Emails (With Templates)

What happens after a customer makes a purchase? A customer’s post-purchase experience is just as crucial to the success and sustainability of your business as the actions that led to the purchase.  Post-Purchase communication with customers is essential to encourage repeat purchases, customer loyalty, and advocacy. Engagement post-purchase is a contributing factor to overall customer

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How to Get an Email Response from an Unresponsive Client

Introduction When you send a proposal, contract, initial design, questionnaire or any other thing to a client via email, your initial excitement of a possible business deal or positive response may be watered down by the unresponsiveness of the client. It is very important that in your communication with customers, especially via email, that you

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