Sending a phone interview confirmation email is essential, even if you have spoken to the hiring manager or human resource representative on the phone. Preparing a phone interview confirmation email shows you are enthusiastic about the position and interested in joining the company. Writing a phone interview confirmation email should be free of typos and […]
Best Phone Interview Confirmation Email Samples Read More »
Agreements, especially those of a business or legal nature, are best documented and confirmed. You risk future conflict by leaving an agreement verbal. Emails provide a fast and effective means of confirming verbal or on-phone agreements to ensure proper documentation of terms and conditions. Writing emails to confirm verbal agreements can also act as reference
How To Write An Email To Confirm A Verbal Or On-Phone Agreement Samples Included Read More »
A phone interview, also known as phone screening, is an interviewing procedure that recruiters may use to determine if an applicant is a good match for a particular position. Usually, after you schedule a phone interview, it is followed by in-person/online interviews, and hiring managers may utilize phone interviews to weed out unqualified applicants. How
How to Write an Email Scheduling a Phone Interview Read More »
For any B2B or B2C marketplace, successful telemarketing remains one of the best ways to source customers because successful telemarketing is just as impactful as referrals. The seller and buyer both benefit from successful telemarketing; the buyer gets information about the product that will satisfy his needs while the seller receives monetary value for the
10 Strategies for a Successful Telemarketing Read More »
A phone is the quickest mode of communication, I bet only a few people would opine otherwise. Without recourse to where you first met or spoke to the person you intend to make an appointment with over the phone or answer enquiries, every day, all year, speaking on the phone saves time especially if the
How to Prospect and get Appointments over the phone effectively Read More »
Call center scripts are non-negotiable for call center agents. This is especially correct for new agents, but not entirely, as even experienced agents often reference scripts for clarification. When interacting with a customer, call center agents need a script to follow. A set of written or memorized guidelines to help them interact better with customers.
22 Best Practices for Using Call Center Scripts Read More »
From time immemorial, cold calling has been an effective way to get clients for products and services. Existing in various forms, its effect is known to increase sales exponentially. The role a great cold call sales script plays in the cycle is exceptionally crucial. Although coming up with out-of-the-box sale scripts takes time, it’s worth
The Essential Ingredients of an Effective Phone Sales Scripts Read More »
Usually, an unresponsive client who’s been sent a proposal or a follow-up email becomes unresponsive for several reasons, but the most common of them is that the unresponsive client cannot make you his priority over other agendas on his schedule. Their business, family and social life in many ways will supersede the reason why you
5 Phone Sample Script for an Unresponsive Client Read More »
Whether you are a direct marketer or B2B salesperson, having a healthy pipeline or list of potential customers is essential to generate a steady stream of sales/business which is necessary for business survival. Developing this pipeline entails the need to meet, engage or attract new people/prospects to our business, service or product. Some Important Methods
4 Great Sales Scripts for Contacting New Prospects on the Phone Read More »
Fixing an appointment may or may not be one of your job descriptions but the fact remains that every professional needs to learn how to carry out this task in the most effective manner and portray professionalism while doing so. In the modern business world, most appointments are fixed via email or phone calls. In
Fixing an Appointment via Phone Call Read More »
When was the last time you left home without your phone? The Pew Research Centre reports cellphone ownership at about 95%. This presents a huge opportunity for businesses to reach customers on their mobile phones through calls, text and mobile adaptation of services and marketing. Reaching customers through phone calls lacks the scalability of other
Advanced Ways to Reach Customers on their Mobile Phones Read More »
As a customer care service agent or business person, you would have to address the complaints of your customers whenever the need arises. Although email has been progressively gaining grounds as a means of communication in business, telephone is still very much in vogue. Therefore, handling customers’ complaints effectively on the phone is vital for
Business Phone Call: Handling Customers’ Complaints Read More »
As a customer service agent or a business person, situations may arise that will put you in a desperate position when it comes to work-related phone calls. One of these awkward situations is when you have to deal with an angry customer on the phone. This is particularly tough if this customer is totally unreasonable.
How to Deal With an Angry Customer on the Phone Read More »
Millions of phone calls are made every day and a good part of these are business related. Phone calls are an essential part of any thriving business. Therefore, it is important to know how to ensure that every business phone call you make or receive adds value to your client and company. There is no
The Basics of Business Phone Call Etiquette Read More »
Though nowadays there are numerous channels that are used for communicating with customers and running a business, the telephone still remains relevant. Mastering how to answer business phone calls professionally is vital for providing effective customer services. Observing standard business etiquette and professional practices are essential for having a thriving business. Therefore, business phones calls
12 Tips for Answering Business Phone Calls Read More »
