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How to Decline an Invitation for Different Events or Occasions by Email

You may want to accept every invitation that comes your way, but that’s simply unrealistic and unattainable. While you may want to attend and honour as many of the invitations you get, there are some cases where you simply can’t accept and would have...

10 Things You Should Stop Doing In A Professional Email

When writing a professional email, there are rules that must be observed. Writing a good and professional email shows your level of professionalism and builds your credibility, this is extremely important to climb the corporate ladder. Research shows that global email users amounted to 3.9...

How to Nudge Underperforming Team Members by Email

Modern and Proactive organizations have shifted from management systems that encourage individuality, competition, and internal rivalry to more inclusive and collaborative management systems that encourage teamwork.  However, working in teams comes with its own unique challenges for team members and leaders such as dealing...

6 Email Samples for Accepting Business Proposal

An email to accept a business proposal is a formal email written by an organization to formally let the other party know that their proposal has been accepted. They’d like to get to know more about the project to proceed with it. A proposal acceptance...

5 Email Samples for Rejecting a Business Proposal

Rejecting a business proposal by email is common in the professional world. As an organization, it’s normal to receive business proposals now and then, and upon weighing the pros and cons, you decide which proposal would be best suited for the project at hand. An...

Hootsuite 2021 Review: Dashboard, Pricing, Analytics, Free Plan and More

If you’re a social media manager, you’re effectively wearing the hat of a content creator, content writer, copywriter, media strategist, crisis management specialist and more. You’re definitely a Jack of many trades and an expected master of all. Otherwise, you wouldn’t be so good...

Top 28 Tools You Need to Write Emails Like a Professional

Emailing has grown to be the most formal and debatably one of the most important means of communication. With over 300 billion emails sent every year and on a steady rise, it’s clear that communicating via emails isn’t going anywhere anytime soon. Most of...

How to Respond to Email Introduction from a Potential Customer

In a world where the internet has taken over from the pen and paper, we may be tempted to neglect or pay less attention to what we are writing and to whom we are writing. Sometimes we treat people in the same way when...

How to Introduce Your Boss to a Client in an Email

Through the course of your professional career, you may have to introduce your boss to a client in an email. This doesn't only have to be your boss, it could be your supervisor, your team lead, department lead, etc. Several occurrences may force you...

Seven (7) Ways to Write Professional Email Subject Lines – With Samples

Email subject lines are strong propellers of messages that get results. They must be written with the content of the email in mind and in a way that will drive recipients to read the message of the email. Every email comes with a subject...

How to Cancel an Appointment Via Email

In the event of an emergency or any unforeseen circumstance, the need to cancel an appointment may arise. While it’s important to honour engagements you’ve agreed to, it is unrealistic to assume you’ll show up for all of them. When cancelling an appointment via...

10 Winning Ways to Write Closing Remarks In an Email

Looking for tips on writing salutations in an email? Read the post on Best Salutations and Greetings for Professional Emails. Good closing remarks help you create a lasting impression in the mind of the reader of your email.  To create such an impression, there...

Business Email Examples: Thank you Emails, Accepting Invitations, Confirming Appointments

We live in an age of unprecedented speed. The ever-expanding Web has brought both simplicity and complexity to our lives. Even though these wonders of our time were invented to make life and communication easier and faster; speed and efficiency have not come without...

How to File a Sexual Harassment Complaint via Email

Sexual harassment can be encountered anywhere, including a professional environment where there are strict rules and etiquette guiding human interactions. The first step to take when you face sexual harassment from a colleague at work is to file a complaint. This you can do via...

Automatic Reply Email Examples for Business

You might be one of those wondering how automatic reply emails work without getting your customers feeling bad. I’ve been in your shoes but I sailed through by setting out on a tour of the best ways to write mind-blowing professional auto-response emails. To be...

How to Ask for Feedback from a Customer

As a business owner, your number one goal is to service your customers. There are key components to growing your business, one of the most important is providing value for your customers. Providing value for your company is relative, you don’t know if your...

How To Win Back Old Customers

Most businesses have an established customer base or repeat customers.  These customers account for most of the revenue a business generates as compared to one-off customers.  Marketing Expert, Ivana Taylor explains that a study done by Marketing Metrics found that there is a: 60 to...

Don't Hold Back on Your Customer Service Quality

Every day we use various services, patronize different businesses, and interact with customer service personnel.  We all – as business owners, employees, individuals, and customer service reps- have experienced good and bad service at some point in time. Therefore, the best estimation of customer...

How To Write Email Reports

Reports are a great way for organizations to track events and measure progress.  The larger an organization the more reports are necessary to track operations of the various units and functions.  Progressive organizations have moved away from writing paper reports and physical metrics to...

How To Write Job Offer Letters

Starting a business or working for a small business requires the acquisition of a lot of new skills and knowledge especially when tasked with human resource and admin functions.  Hiring staff is critical to all businesses, so you will be tasked to develop or...

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