Best Salutations and Greetings for Professional Emails (With Examples)

Email Salutation

A salutation is a greeting we use at the beginning of an email, a letter, or a note. Even a text or an online comment can begin with a salutation. The salutation is also defined as a polite expression of greeting or goodwill. It is also the opening line of your email, where you address the recipient directly, usually by name.

In the world of email, however,  a number of salutation styles are acceptable. Which one is best for a given situation depends on facts such as your relationship to the recipient, the culture of your firm and the content and context of the message. In addition, salutation for single recipient differs from multiple recipients.

Some business professionals use salutations to genetically refer to both the opening and the closing of emails. For example, “Dear Mr. Steve”  is an “opening salutation” while “yours sincerely” is a “closing salutation”.  Also, email salutation can be sent to an individual or to a group.

The fact is that salutation should be polite.

Why Do We Use Salutations in Email and Letters?

The original intent of the salutation need not be lost. Many at times people often have good intentions but the methods in which they present their greetings especially in the formal settings often seems too casual.

Especially over email, salutations are important. When we are communicating one-on-one, our body language and vocal intonations give our words context, but when we are communicating electronically, we don’t have those body features in emails, and it is extremely easy for a harmless phrase to be interpreted as a rude gesture. Salutation and greetings add warmth to the body of an email.

The purpose of salutation is to greet the reader with all due respect. In the professional world, salutation should not be overly familiar.  Greetings and salutation show courtesy. Courtesy is the basic requirement for a professional email. It means using of such words and phrases that indicate a polite attitude towards the individual receiving the mail.

Tips on Effective Salutation Writing

First, consider a couple of factors – 

Bear the following in mind –


Salutations are extremely important but they should be kept simple, polite, and formal in professional emails.  Courtesy is reciprocal. Never be in too much of a hurry that you forget such an easy and very important tool in professional emails – salutation. Always remember – sending a professional email without an opening salutation is like entering another person’s house without knocking. Similarly, sending a professional email without a closing salutation is like leaving a person’s house without saying “goodbye”.