Must Read
How to Answer Emails Professionally (With Examples)
PEM 101 (Part 5): Examples of Responding to Emails Professionally Emails are the major means for professional business communication....
How to Reply an Email to Confirm Appointment
As a professional, entrepreneur, freelancer or manager, you probably receive emails requesting that you confirm your interest or availability for a meeting, event or...
Reply Email Samples for Different Situations (Several Examples)
Looking for a response to a particular situation, see other professional email responses here. How do hope...
How to Write Acknowledgement Email Replies (With Samples)
Even though email is an offshoot of letter writing that came with the digital age, many people have not been able to master letter...
Five Customer Service Email Examples for Replying Angry Customers
Many times in business, you would have to deal with an angry or dissatisfied customer. This is normal and expected. The way you handle the...
How To Write An Email Requesting For The Approval Of The Boss
Irrespective of the post you hold in your company, you answer to someone; well, that's with the exemption that you own the company. If...
How to Communicate That an Email has an Attachment(s)
What we write and how we go about communicating it is determined by who we are relating with. This is why when...
Online Meetings
10 Best Practices for Holding Online Meetings Successfully
Great online meetings don’t just happen; they require proper planning and attention to detail. The assigned person in charge of planning an online meeting...
Maya Ola -
Sales & Marketing Emails
5 E-commerce Tips to Build Engagement with Generation X
Expanding your customer base is a goal that requires strategic thinking and lots of research in order to get just the...
Basic Guidelines & Tips
Landing Your Dream Job: Tips for Writing Introduction Email
You may be a recent graduate or someone with work experience but have found yourself in the pool of the unemployed....
Customer Service
Business Emails
How to Apologize to a Customer via Email
There are many reasons why you may need to tender a strong apology to a customer. Beginning with a minor complaint to the one...
Business Emails
How to Request for the Payment of an Overdue Invoice via Email
In business transactions, it is not uncommon to have clients make use of your credit lines. No matter the checks and balances in place,...
Basic Guidelines & Tips
How to Write an Apology Email for Providing Wrong Information
It is wise and ethical to send an apology email or text message or put a call through after providing wrong...
Business Phone Calls
How to Answer Rude Phone Calls Professionally
Customer service representatives interact with customers on behalf of an organization. One of the ways in which customer service representatives interact with people is...
Business Emails
Seven Follow-Up Sample Emails after No Response from Clients
Introduction
Have you been in situations in which clients you had considered to very good potentials that you have spoken to on phone or communicated...
Business Emails
Reply Email Samples for Different Situations (Several Examples)
Looking for a response to a particular situation, see other professional email responses here. How do hope...
Want superior results? Start communicating effectively
Sales & Marketing
Business Emails
How to Answer Emails to Keep Customers Coming Back
Email marketing or correspondence, in general, can be tricky. While different from traditional marketing, it still requires you to be the salesperson. However, email...
Business Emails
Responding to Negative Feedback from Online Clients
Responding to negative feedback from online clients is now a vital aspect of business in our highly digital world. It does...
Business Emails
How to Answer Customers’ Enquiries via Email
Customers’ inquiries are made in response to an impression the organization or company has earlier made in their minds. In the hope that a...
Business Emails
Why Your Clients are Unresponsive to Your Emails
Introduction
It could be quite frustrating when you send business emails to your (potential) customers, hoping for the anticipated response, but end up getting the...
Business Phone Calls
How To Write An Email To Confirm A Verbal Or On-Phone Agreement
Agreements, especially those of a business or legal nature, are best documented and confirmed. You risk future conflict by leaving an agreement...
Business Emails
Five Customer Service Email Examples for Replying Angry Customers
Many times in business, you would have to deal with an angry or dissatisfied customer. This is normal and expected. The way you handle the...
Business Emails
Basic Guidelines & Tips
Online Communication to Effectively Improve Employee Engagement
Employee engagement is taking the central stage in today’s
business landscape. According to the recent survey by Gallup,
engaging your teams may help you...
Basic Guidelines & Tips
How to Appreciate a Subordinate via Email
Looking for tips on writing "thank you emails to employees", read How to Write Thank You Emails to Employees. Do you want...
Business Emails
Business Email Examples: Thank you Emails, Accepting Invitations, Confirming Appointments
We live in an age of unprecedented speed. The ever-expanding Web has brought both simplicity and complexity to our lives. Even...
HR & Jobs
Basic Guidelines & Tips
Online Communication to Effectively Improve Employee Engagement
Employee engagement is taking the central stage in today’s
business landscape. According to the recent survey by Gallup,
engaging your teams may help you...
Business Emails
Asking for a Salary Raise for Your Teammates via Email
Looking for tips on asking for salary raise for yourself? Read How to Ask for Salary Raise at Work via Email.
Business Emails
How to Communicate That an Email has an Attachment(s)
What we write and how we go about communicating it is determined by who we are relating with. This is why when...
Latest Articles
Business Insights
Digital Transformation Trends in the Legal Sector in 2020
Almost every industry is going through some major changes these days, and most of them have been enabled by various technological...
Sales & Marketing Emails
5 E-commerce Tips to Build Engagement with Generation X
Expanding your customer base is a goal that requires strategic thinking and lots of research in order to get just the...
Business Marketing
4 Ways to Mindfully Expand Your Business and Make More Money
Oftentimes, timing in business can mean the difference between long-term success and complete failure. As dramatic as that may sound, that...
Basic Guidelines & Tips
Landing Your Dream Job: Tips for Writing Introduction Email
You may be a recent graduate or someone with work experience but have found yourself in the pool of the unemployed....
Basic Guidelines & Tips
A Complete Guide to Write a Product Recommendation Email
People generally
confuse promotional emails with product recommendation emails, not realizing
how different both are. A product recommendation email combines...
Business Productivity
Human Resources in 2020: Top Trends You Need to Follow
Every company needs to have an HR department. It’s the law, actually. But beyond the pressure of governing legislature, human resources are...
Business Phone Calls
4 Great Sales Scripts for Contacting New Prospects on the Phone
Whether you are a direct marketer or B2B salesperson, having a healthy pipeline or list of potential customers is essential to generate...
Customer Service Emails
How To Win Back Old Customers
Most businesses have an established customer base or repeat customers. These customers account for most of the revenue a business generates...
Business Emails
4 Tips How You Can Earn Money Using Only Your Laptop and Email
If you are looking for a change of career or you wish to make
some money on the side, then online remote...
Business Emails
7 Examples of Professional Out of Office Emails – Permanent and Temporary Autoresponses
Being a responsible netizen or professional in the Internet age also means leaving useful clues and messages...
Basic Guidelines & Tips
Online Communication to Effectively Improve Employee Engagement
Employee engagement is taking the central stage in today’s
business landscape. According to the recent survey by Gallup,
engaging your teams may help you...
Basic Guidelines & Tips
How to Write an Apology Email for Providing Wrong Information
It is wise and ethical to send an apology email or text message or put a call through after providing wrong...
