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How to Answer Emails Professionally (With Examples)

Basic Guidelines & Tips Dr. Ayoade Oyedotun -
PEM 101 (Part 5): Examples of Responding to Emails Professionally Emails are the major means for professional business communication....
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Reply Email Samples for Different Situations (Several Examples)

Business Emails Dr. Ayoade Oyedotun -
Looking for a response to a particular situation, see other professional email responses here. How do hope...
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How to Communicate That an Email has an Attachment(s)

Business Emails Teju Duru -
What we write and how we go about communicating it is determined by who we are relating with. This is why when...
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How to Politely Ask for a Reply in a Formal Email

Basic Guidelines & Tips Elohor Onoriode -
How can you go about asking for a reply in a formal email? Is it wise or unnecessary? Many people get so busy that they...
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Five Customer Service Email Examples for Replying Angry Customers

Business Emails Dr. Ayoade Oyedotun -
Many times in business, you would have to deal with an angry or dissatisfied customer. This is normal and expected. The way you handle the...
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How to Reply an Email to Confirm Appointment

Business Emails Dr. Ayoade Oyedotun -
As a professional, entrepreneur, freelancer or manager, you probably receive emails requesting that you confirm your interest or availability for a meeting, event or...
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7 Examples of Professional Out of Office Emails – Permanent and Temporary Autoresponses

Business Emails Dr. Ayoade Oyedotun -
Being a responsible netizen or professional in the Internet age also means leaving useful clues and messages...
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Business Emails

7 Common Mistakes Companies Make With Their SMS Strategy

If there are still people who think that social media marketing does not work, then that has to be from some naivety...
Ashley Simmons -
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Business Emails

7 Common Mistakes Companies Make With Their SMS Strategy

Ashley Simmons -
If there are still people who think that social media marketing does not work, then that has to be from some naivety...
Read more
Basic Guidelines & Tips

What You Need to Know About Identity Protection and Avoiding Identity Theft

Walter Moore -
Falling prey to identity theft is not something any of us expect to happen to us. However, when it does, it can...
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Customer Service

Business Emails

How to Provide Effective Customer Service via Email

Dr. Kelechi Duru -
In business a minor incidence can make you lose key clients, therefore it is very important to be effective in dealing with customers professionally....
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Customer Service

How to Apologize to a Customer via Email

Dr. Kelechi Duru -
There are many reasons why you may need to tender a strong apology to a customer. Beginning with a minor complaint to the one...
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Business Emails

Automatic Reply Email Examples for Business

Dr. Ayoade Oyedotun -
You might be one of those wondering how automatic reply emails work without getting your customers feeling bad. I’ve been in your shoes but...
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Business Emails

Mending a Business Relationship by Apologizing via Email

Teju Duru -
A letter of apology goes a long way in mending a relationship you or your firm have jeopardized with your client. While in some...
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Business Emails

How to Resolve Customer Service Issues – by Email or Telephone?

Chinazom Elizabeth Izuora -
A delayed delivery. The wrong size, color or specification. An expired coupon or invalid credentials. Something is bound to go wrong once in a...
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Business Emails

How To Write An Email To Clarify A Client’s Requirement

Chinazom Elizabeth Izuora -
Businesses exist to serve.  For this reason, there will be a lot of occasions when you will have to interact with customers, clarify client...
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Want superior results? Start communicating effectively

Sales & Marketing

Business Emails

Why Your Clients are Unresponsive to Your Emails

Dr. Kelechi Duru -
  Introduction It could be quite frustrating when you send business emails to your (potential) customers, hoping for the anticipated response, but end up getting the...
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Basic Guidelines & Tips

A Complete Guide to Write a Product Recommendation Email

Stella Lincoln -
People generally confuse promotional emails with product recommendation emails, not realizing how different both are. A product recommendation email combines...
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Business Emails

Responding to Negative Feedback from Online Clients

Teju Duru -
Responding to negative feedback from online clients is now a vital aspect of business in our highly digital world. It does...
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Basic Guidelines & Tips

How to Use Different Email Types to Keep your Customers Engaged

Andrea Robbins -
Email marketers have a lot of tricks up their sleeves to keep their email subscribers opening the emails they send. Anything from changing the...
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Business Emails

How to Communicate That an Email has an Attachment(s)

Teju Duru -
What we write and how we go about communicating it is determined by who we are relating with. This is why when...
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Sales & Marketing

How to Start Using Post-Purchase Emails (With Templates)

Chinazom Elizabeth Izuora -
What happens after a customer makes a purchase? A customer’s post-purchase experience is just as crucial to the...
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Business Emails

Basic Guidelines & Tips

What You Need to Know About Identity Protection and Avoiding Identity Theft

Walter Moore -
Falling prey to identity theft is not something any of us expect to happen to us. However, when it does, it can...
Read more
Basic Guidelines & Tips

Firing an Employee via Email

Teju Duru -
When firing an employee via email, you need to pay attention to the way you write your email. One major advantage of dismissal from...
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Basic Guidelines & Tips

14 Basic Tips for Conflict Management via Email

Teju Duru -
Everyone communicates, doing so effectively is paramount in conflict management via email. It is possible to keep passing information across without effectively communicating to...
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HR & Jobs

Business Emails

How to Communicate Delay in Salary Payment to Employees via Email

Dr. Kelechi Duru -
Electronic media might be a good avenue to communicate personally to each employee about a delay in the payment of their salaries. This is...
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Business Emails

How to Respond to a Disloyal Employee via Email

Teju Duru -
Introduction Your organization is researching on a particular subject and this has been coded for years. A competitive company has been trying to find out...
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Basic Guidelines & Tips

Firing an Employee via Email

Teju Duru -
When firing an employee via email, you need to pay attention to the way you write your email. One major advantage of dismissal from...
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Latest Articles

Business Emails

7 Common Mistakes Companies Make With Their SMS Strategy

Avatar Ashley Simmons -
If there are still people who think that social media marketing does not work, then that has to be from some naivety...
Read more
Business Marketing

How to Use Email Marketing to Get Back to Business After COVID-19

Shreey Chourasia Shreey Chourasia -
According to a study, more than 100,000 small businesses have shut permanently since the beginning of the coronavirus pandemic in March. And,...
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Business Productivity

An Approach to Manage Virtual Assistants for Boosted Outcome

Avatar Samantha Kaylee -
If you are still wondering if you should hire a virtual assistant, the most straightforward answer is: yes, of course, you should....
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Sales & Marketing

E-commerce 2020 | Industry trends during COVID-19

Avatar Natali Nesterenko -
Impact of COVID-19 on the e-commerce sector According to ACI Worldwide, the company that works in the field of...
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Basic Guidelines & Tips

What You Need to Know About Identity Protection and Avoiding Identity Theft

Avatar Walter Moore -
Falling prey to identity theft is not something any of us expect to happen to us. However, when it does, it can...
Read more
Basic Guidelines & Tips

Proofreading Your Emails: Your Ticket to Writing Better Emails

Maya Ola Maya Ola -
The difference between the almost right word & the right word is really a large matter, it’s the difference between the...
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Business Productivity

3 Remote Working Models that Can Save Employees $107 billion

Avatar Aditya Kathotia -
A global crisis is one of the surest ways to get an immediate call to action in...
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Business Marketing

How Artificial Intelligence and Machine Learning are Changing B2B Marketing

Avatar Tobias Foster -
We live in interesting times. The 21st century has thrust upon us machine capabilities that were the stuff of fiction only yesterday....
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Business Marketing

How to Prevent Banner Blindness

Avatar Aaron Swain -
Online banner advertising has been around for years, and digital markets have been using it to advertise and get users to interact...
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Business Marketing

Trends in the Design of Email Newsletters in 2020

Avatar Thomas Lanigan -
For many of us, the year 2020 hasn’t brought us what we had thought we would get going into the year...
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Workplace

How Air Pollution in Your Workplace Affects Your Health and Productivity

John Ward John Ward -
Imagine walking into the office and being met by the vibrant, happy faces of people glad to come to work. That's what...
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Business Marketing

7 Reasons – Why A Marketing Database Is Essential For Your Small Businesses

Avatar Walter Moore -
Small businesses face many challenges when it comes to selling their goods and services. They need to ensure they gather and...
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