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How To Respond To An Employee’s Complaint By Email

Employee complaints can take several forms; from complaints about working conditions such as toilets, water, and air conditioning, to more grave complaints about health,...

Requesting A Letter Of Appointment Via Email? Read this first

Requesting for a letter of appointment via email is a quick and convenient way to secure a new contract or engagement as the appointment...

How To Write Email Reports

Reports are a great way for organizations to track events and measure progress.  The larger an organization the more reports are necessary to track...

How To Write An Email To Clarify A Client’s Requirement

Businesses exist to serve.  For this reason, there will be a lot of occasions when you will have to interact with customers, clarify client...

How To Write An Email To Confirm A Verbal Or On-Phone...

Agreements, especially those of a business or legal nature, are best documented and confirmed.  You risk future conflict by leaving an agreement verbal.  Emails...

Tips And Tricks For Successfully Reaching Customers Via Email

There are a lot products, services, and needs dragging the limited attention and resources of your desired clientele, therefore, businesses must be proactive and...

Business Phone Call: Handling Customers’ Complaints

As a customer care service agent or business person, you would have to address the complaints of your customers whenever the need arises. Although...

How to Build Effective Customer Service Strategy for Your Online Business

There have been numerous studies and statistics proving that long-term and repeat customers are more productive to a business than new customers!  Successful businesses...

How to Resolve Customer Service Issues – by Email or Telephone?

A delayed delivery. The wrong size, color or specification. An expired coupon or invalid credentials. Something is bound to go wrong once in a...

4 Customer Service Telephone Scripts for Professionals

Developing and implementing a standard procedure for processes in an organization ensures that each process is executed in a nearly identical manner consistently.  This...

Sending an Email for a Salary Raise? Read This First

Asking for a salary raise may receive either a positive or negative response. No matter the outcome, it is better to be well prepared...

Thinking of Asking for a Salary Raise Via Email? Wait a...

If you have been working for an organization for a good while, and there is no structure or plan for salary raise, but you...

How To Write Job Offer Letters

Starting a business or working for a small business requires the acquisition of a lot of new skills and knowledge especially when tasked with...

How To Write An Email Requesting For The Approval Of The...

Irrespective of the post you hold in your company, you answer to someone; well, that's with the exemption that you own the company. If...

How to Write Quotation Emails to Customers

Requests for Quotations (RFQ) were traditionally published in print media or sent out by formal letter to organizations to submit the requested quotations.  This...

How to Write Thank You Emails to Employees

As a boss, an employer of labor, one of the ways to bring out the best in your employees is to show appreciation for...

Guide to Handling Unsolicited Business Proposals

Business proposals are an established means of gaining business for most organizations.  While organizations send out business proposals to potential client organizations, detailing their...

Five (5) Important Tips for Writing Formal Emails Professionally

Writing formal emails has become an inevitable part of our lives. Hence, the quality of communication sent out by an organization is often the...

How to Deal With an Angry Customer on the Phone

As a customer service agent or a business person, situations may arise that will put you in a desperate position when it comes to...

How to Quit Your Job via Email

If you have been considering how to quit your job without causing so much fuss, this article may just be for you. You may...

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How To Respond To An Employee’s Complaint By Email

Employee complaints can take several forms; from complaints about working conditions such as toilets, water, and air conditioning, to more grave complaints about health,...
write-email-reports

How To Write Email Reports