Home Blog

How to Respond to a Partnership Request Email

Receiving a partnership request is proof that you are doing something correctly as a business and you have a quality desired by other organizations/individuals. ...

How to Develop Canned Responses for FAQs and Inquiries

As a customer service representative or the manager of the customer service department at your organization, your focus is on how to shorten the...

How to Develop Scripts to Effectively Respond to FAQs & Inquiries

Scripts are a valuable resource for call center and customer service operations.  Scripts for FAQs & inquiries help such organizations streamline operations and ensure...

How to Properly Handle Large Amounts of Emails Quickly

Email has become an indispensable part of doing business globally. It also contributes significantly to the overall stress inherent in day to day work...

How To Respond To An Employee’s Complaint By Email

Employee complaints can take several forms; from complaints about working conditions such as toilets, water, and air conditioning, to more grave complaints about health,...

How to Nudge Underperforming Team Members by Email

Modern and Proactive organizations have shifted from management systems that encourage individuality, competition, and internal rivalry to more inclusive and collaborative management systems that...

Requesting A Letter Of Appointment Via Email? Read this first

Requesting for a letter of appointment via email is a quick and convenient way to secure a new contract or engagement as the appointment...

How To Write Email Reports

Reports are a great way for organizations to track events and measure progress.  The larger an organization the more reports are necessary to track...

How To Write An Email To Clarify A Client’s Requirement

Businesses exist to serve.  For this reason, there will be a lot of occasions when you will have to interact with customers, clarify client...

How To Write An Email To Confirm A Verbal Or On-Phone...

Agreements, especially those of a business or legal nature, are best documented and confirmed.  You risk future conflict by leaving an agreement verbal.  Emails...

Tips And Tricks For Successfully Reaching Customers Via Email

There are a lot products, services, and needs dragging the limited attention and resources of your desired clientele, therefore, businesses must be proactive and...

Business Phone Call: Handling Customers’ Complaints

As a customer care service agent or business person, you would have to address the complaints of your customers whenever the need arises. Although...

How to Build Effective Customer Service Strategy for Your Online Business

There have been numerous studies and statistics proving that long-term and repeat customers are more productive to a business than new customers!  Successful businesses...

How to Resolve Customer Service Issues – by Email or Telephone?

A delayed delivery. The wrong size, color or specification. An expired coupon or invalid credentials. Something is bound to go wrong once in a...

4 Customer Service Telephone Scripts for Professionals

Developing and implementing a standard procedure for processes in an organization ensures that each process is executed in a nearly identical manner consistently.  This...

Sending an Email for a Salary Raise? Read This First

Asking for a salary raise may receive either a positive or negative response. No matter the outcome, it is better to be well prepared...

Thinking of Asking for a Salary Raise Via Email? Wait a...

If you have been working for an organization for a good while, and there is no structure or plan for salary raise, but you...

How To Write Job Offer Letters

Starting a business or working for a small business requires the acquisition of a lot of new skills and knowledge especially when tasked with...

How To Write An Email Requesting For The Approval Of The...

Irrespective of the post you hold in your company, you answer to someone; well, that's with the exemption that you own the company. If...

How to Write Quotation Emails to Customers

Requests for Quotations (RFQ) were traditionally published in print media or sent out by formal letter to organizations to submit the requested quotations.  This...

Most Popular

Latest

How to Respond to a Partnership Request Email

Receiving a partnership request is proof that you are doing something correctly as a business and you have a quality desired by other organizations/individuals. ...