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How to Answer Emails Professionally (With Examples)

PEM 101 (Part 5): Examples of Responding to Emails Professionally Emails are the major means for professional business communication....

Reply Email Samples for Different Situations (Several Examples)

Looking for a response to a particular situation, see other professional email responses here. How do hope...

How to Communicate That an Email has an Attachment(s)

What we write and how we go about communicating it is determined by who we are relating with. This is why when...

How to Politely Ask for a Reply in a Formal Email

How can you go about asking for a reply in a formal email? Is it wise or unnecessary? Many people get so busy that they...

Five Customer Service Email Examples for Replying Angry Customers

Many times in business, you would have to deal with an angry or dissatisfied customer. This is normal and expected. The way you handle the...

How to Reply an Email to Confirm Appointment

As a professional, entrepreneur, freelancer or manager, you probably receive emails requesting that you confirm your interest or availability for a meeting, event or...

7 Examples of Professional Out of Office Emails – Permanent and Temporary Autoresponses

Being a responsible netizen or professional in the Internet age also means leaving useful clues and messages...

7 Common Mistakes Companies Make With Their SMS Strategy

If there are still people who think that social media marketing does not work, then that has to be from some naivety...

7 Common Mistakes Companies Make With Their SMS Strategy

If there are still people who think that social media marketing does not work, then that has to be from some naivety...

What You Need to Know About Identity Protection and Avoiding Identity Theft

Falling prey to identity theft is not something any of us expect to happen to us. However, when it does, it can...

Customer Service

How to Provide Effective Customer Service via Email

In business a minor incidence can make you lose key clients, therefore it is very important to be effective in dealing with customers professionally....

How to Apologize to a Customer via Email

There are many reasons why you may need to tender a strong apology to a customer. Beginning with a minor complaint to the one...

Automatic Reply Email Examples for Business

You might be one of those wondering how automatic reply emails work without getting your customers feeling bad. I’ve been in your shoes but...

Mending a Business Relationship by Apologizing via Email

A letter of apology goes a long way in mending a relationship you or your firm have jeopardized with your client. While in some...

How to Resolve Customer Service Issues – by Email or Telephone?

A delayed delivery. The wrong size, color or specification. An expired coupon or invalid credentials. Something is bound to go wrong once in a...

How To Write An Email To Clarify A Client’s Requirement

Businesses exist to serve.  For this reason, there will be a lot of occasions when you will have to interact with customers, clarify client...

Want superior results? Start communicating effectively

Sales & Marketing

Why Your Clients are Unresponsive to Your Emails

  Introduction It could be quite frustrating when you send business emails to your (potential) customers, hoping for the anticipated response, but end up getting the...

A Complete Guide to Write a Product Recommendation Email

People generally confuse promotional emails with product recommendation emails, not realizing how different both are. A product recommendation email combines...

Responding to Negative Feedback from Online Clients

Responding to negative feedback from online clients is now a vital aspect of business in our highly digital world. It does...

How to Use Different Email Types to Keep your Customers Engaged

Email marketers have a lot of tricks up their sleeves to keep their email subscribers opening the emails they send. Anything from changing the...

How to Communicate That an Email has an Attachment(s)

What we write and how we go about communicating it is determined by who we are relating with. This is why when...

How to Start Using Post-Purchase Emails (With Templates)

What happens after a customer makes a purchase? A customer’s post-purchase experience is just as crucial to the...

Business Emails

What You Need to Know About Identity Protection and Avoiding Identity Theft

Falling prey to identity theft is not something any of us expect to happen to us. However, when it does, it can...

Firing an Employee via Email

When firing an employee via email, you need to pay attention to the way you write your email. One major advantage of dismissal from...

14 Basic Tips for Conflict Management via Email

Everyone communicates, doing so effectively is paramount in conflict management via email. It is possible to keep passing information across without effectively communicating to...

HR & Jobs

How to Communicate Delay in Salary Payment to Employees via Email

Electronic media might be a good avenue to communicate personally to each employee about a delay in the payment of their salaries. This is...

How to Respond to a Disloyal Employee via Email

Introduction Your organization is researching on a particular subject and this has been coded for years. A competitive company has been trying to find out...

Firing an Employee via Email

When firing an employee via email, you need to pay attention to the way you write your email. One major advantage of dismissal from...

Latest Articles

7 Common Mistakes Companies Make With Their SMS Strategy

If there are still people who think that social media marketing does not work, then that has to be from some naivety...

How to Use Email Marketing to Get Back to Business After COVID-19

According to a study, more than 100,000 small businesses have shut permanently since the beginning of the coronavirus pandemic in March. And,...

An Approach to Manage Virtual Assistants for Boosted Outcome

If you are still wondering if you should hire a virtual assistant, the most straightforward answer is: yes, of course, you should....

E-commerce 2020 | Industry trends during COVID-19

Impact of COVID-19 on the e-commerce sector According to ACI Worldwide, the company that works in the field of...

What You Need to Know About Identity Protection and Avoiding Identity Theft

Falling prey to identity theft is not something any of us expect to happen to us. However, when it does, it can...

Proofreading Your Emails: Your Ticket to Writing Better Emails

The difference between the almost right word & the right word is really a large matter, it’s the difference between the...

3 Remote Working Models that Can Save Employees $107 billion

A global crisis is one of the surest ways to get an immediate call to action in...

How Artificial Intelligence and Machine Learning are Changing B2B Marketing

We live in interesting times. The 21st century has thrust upon us machine capabilities that were the stuff of fiction only yesterday....

How to Prevent Banner Blindness

Online banner advertising has been around for years, and digital markets have been using it to advertise and get users to interact...

Trends in the Design of Email Newsletters in 2020

For many of us, the year 2020 hasn’t brought us what we had thought we would get going into the year...

How Air Pollution in Your Workplace Affects Your Health and Productivity

Imagine walking into the office and being met by the vibrant, happy faces of people glad to come to work. That's what...

7 Reasons – Why A Marketing Database Is Essential For Your Small Businesses

Small businesses face many challenges when it comes to selling their goods and services. They need to ensure they gather and...