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How to Reprimand an Employee via Email

A reprimand issued in any form does not speak well in the records of any employee. Therefore, as an employee, reprimanding an employee via email should be avoided as much as possible. As a...

6 Ways to Polish an Important Email

If you’re reading this, chances are you need to write a very important email soon. Whether this email has an impact on your job, relationships, or something else, the techniques of writing a perfect...

How to Answer Emails to Keep Customers Coming Back

Email marketing or correspondence, in general, can be tricky. While different from traditional marketing, it still requires you to be the salesperson. However, email marketing separates itself from traditional means of advertisement for one...

How to Successfully Ask for An Appointment in an Email to a Prospect

There is no shortcut to effective prospecting via email than to pay attention to every detail, sentence, the manner of approach and tone. However, to further break it down, here are few points with...

Warning an Employee via Email: Examples and Tips

Why Email? In the current business environment where email is fast becoming the preferred official tool of communication, mastering the skills to pass messages across to your employees with it is vital. There are many...

Fixing an Appointment via Phone Call

Fixing an appointment may or may not be one of your job descriptions but the fact remains that every professional needs to learn how to carry out this task in the most effective manner...
Apologize to a Customer

How to Apologize to a Customer via Email

There are many reasons why you may need to tender a strong apology to a customer. Beginning with a minor complaint to the one that could incur a lawsuit. It is important to know...

Declining a Job Offer for Personal Reasons via Email: Things You Need to Know

There are many reasons people decline job offers. However, the commonest reason is that they got a better one. You may find yourself in a situation in which, though you are desperate for a...

How to Quit Your Job via a Phone Call

Quitting one's job is not always something desirable. However, when it comes to it, we would have to make the decision. The standard, most acceptable way of quitting a job is by sending an...

How to Write a Work Excuse Email

When some employees miss work for various reasons without notifying their supervisor or manager, they do not know how to make their case. Others do not know how to request for a brief leave...

How to Maintain the Right Attitude for Top-Notch Customer Service

Providing top-notch customer service without the right attitude is like expecting a harvest when nothing was sown. Attitude perception is like a smoke that cannot be hidden, it is what will help a customer...

Advanced Ways to Reach Customers on their Mobile Phones

When was the last time you left home without your phone?  The Pew Research Centre reports cellphone ownership at about 95%.   This presents a huge opportunity for businesses to reach customers on their mobile...

How to Use Different Email Types to Keep your Customers Engaged

Email marketers have a lot of tricks up their sleeves to keep their email subscribers opening the emails they send. Anything from changing the time of day an email is sent to switching up...

How To Answer Common Online Interview Questions

An online job interview can be the only thing you can think of and stress about when you’re scheduled for one. Any candidate would want to know the interview questions before the interview. Since...

How to Report a Colleague’s Misconduct via Email

Just like a ripple effect spreading round so also is an action that could be dire to the existence or reputation of an organization. If not nipped in the bud, it could spiral, and...

How to Use Email to Notify Your Boss of an Error You Made

Writing an email to notify your boss of an error is not as difficult as many people imagine. Anyone can make a mistake at the workplace. No matter how meticulous you may be, there...

10 Best Practices for Holding Online Meetings Successfully

Great online meetings don’t just happen; they require proper planning and attention to detail. The assigned person in charge of planning an online meeting must work as though he were planning a face-to-face meeting....

Best Samples for Declining Partnership Offers by Email

Declining partnership offers is a natural byproduct of receiving partnership offers as a business organization. Not all partnerships are strategic or a good fit for your organization.  As a business owner or manager, you...

Best Practices for Creating Employees Email Policy

Love it or hate it, creating an email and internet usage policy for employees in a workplace is crucial to the success of a business. As an employer, you should be concerned about what...

Best Samples for Accepting Partnership Offers by Email

Accepting partnership offers by email has become standard practice with the digitization of businesses.  We looked at the basic considerations for accepting partnership offers by email and how to respond to partnership offers by...

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How to Reprimand an Employee via Email

A reprimand issued in any form does not speak well in the records of any employee. Therefore, as an employee, reprimanding an employee via...