When you miss work for various reasons without notifying your supervisor or manager, you might face untold consequences. In case of emergencies, it is important to let your supervisors know as soon as you know you’ll be unable to go to the office. If this isn’t the case and you’re asking for leave in advance, […]
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Writing an email to apologize to your customer goes beyond simply saying you’re sorry and stops at providing actual solutions to their concerns and complaints. Granted, you may be required to respond to angry customers, and this may turn you off, but always remember to be empathetic before anything else. Customer relations are one of
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In today’s dynamic work environment, false allegations can surface unexpectedly, challenging your professional reputation. Effectively responding to such accusations through email communication requires finesse and strategic precision. This article delves into essential techniques and provides real-world examples to guide you in addressing false workplace allegations with professionalism and confidence. Understanding the Landscape of False Allegations
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It is wise and ethical to send an apology email or text message or put a call through after providing wrong information to a customer (or a potential customer). This is because letting it be unattended can have a wide range of negative effects on your firm. A simple communication skill like knowing how to
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There are many reasons people decline job offers, such as personal reasons, health issues, family reasons: the list is endless. You may find yourself in a situation where, though you are desperate for a job, you realize that you must decline a job offer for personal reasons. This article considers effective means of declining a
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If you work in a business or corporate environment, you need to learn how to respond to your boss’s warning. Because there is always that possibility of receiving a warning from your superior. A warning letter reply to boss explains to your boss that you’ve heeded their concerns and will make amends. Whether such a
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It’s important to respond to customer enquiries promptly and effectively. Failing to do so can make the customer feel ignored, frustrated, or even angry, which can harm your business’s reputation and result in the loss of future business. Zendesk reports that 75% of customers are willing to spend more if you provide a great customer
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There are 5 remote job productivity tools for highly effective work that you should consider if you wish to improve your performance. High productivity is a key demand in a remote job setting. Just like in traditional work settings, your employer expects you to deliver effectively on the tasks assigned to you. Needless to say,
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There are 5 very important leadership skills for a remote job setting that will help you progress steadily in your remote job career. Many people set out into the remote job space with lots of hope and expectations only to find themselves in the job market again; submitting their Curriculum Vitae all over again. However,
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You may be a recent graduate or someone with work experience, but you have found yourself in the pool of the unemployed. There is no need to worry; there are many ways in which you can land your desired job. One way is through networking. This is not just about the people you know, but
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Every business email begins with an email opening salutation. In order to ensure that this is professionally done, it is imperative for you to know the appropriate way to go about it. Your email opening salutation determines a lot in the way your email will be perceived. Basically, it sets the tone of your email
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As you may already be aware, some companies these days prefer to conduct a phone interview rather than a face-to-face talk with an applicant. The phone interview may be part of a series of interviews that may or may not involve a face-to-face meeting. At times, a single phone interview is all that is needed
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Looking for tips on writing “thank you emails to employees”, read How to Write Thank You Emails to Employees. Do you want to appreciate your teammates via email? Read How to Appreciate Your Teammates via Email. When you appreciate a subordinate, your action helps to strengthen your team. Supervisors or employers many times do not
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Looking for how to turn down a job offer and not interview? Read How to Politely Turn Down a Job Offer via Email here. Here is a case scenario. You have been trying to get a job placement in a reputable company or in an organization that is well established in your field of interest.
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Looking for tips on writing “thank you emails to employees”, read How to Write Thank You Emails to Employees. As a team member in an organization, one very important skill you should learn is how to appreciate your teammates. Lots of times teammates take each other for granted. This is because, in a proper team,
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A reprimand issued in any form does not speak well in the records of any employee. Therefore, as an employee, reprimanding an employee via email should be avoided as much as possible. As a manager or employer, do not be in a haste to issue one. Always ensure that it is absolutely necessary and the
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Why Email? In the current business environment where email is fast becoming the preferred official tool of communication, mastering the skills to pass messages across to your employees with it is vital. There are many ways of communicating your displeasure to an employee that has been found wanting one way or the other. These include
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Quitting one’s job is not always something desirable. However, when it comes to it, we would have to make the decision. The standard, most acceptable way of quitting a job is by sending an official resignation email, submitting a letter of resignation or simply by a face-to-face conversation with your boss. Using any of these
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You may have resigned from jobs in the past and realized later that there were things you said, wrote or insinuated that came back to haunt you. Therefore it is important to know what not to say in your resignation email or letter. Even if your feelings are genuine, that is, you were actually poorly
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As a customer care service agent or business person, you would have to address the complaints of your customers whenever the need arises. Although email has been progressively gaining grounds as a means of communication in business, telephone is still very much in vogue. Therefore, handling customers’ complaints effectively on the phone is vital for
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