mistakes

apology email

How to Write an Apology Email for Providing Wrong Information

It is wise and ethical to send an apology email or text message or put a call through after providing wrong information to a customer (or a potential customer). This is because letting it be unattended can have a wide range of negative effects on your firm. A simple communication skill like knowing how to […]

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Proofreading your emails

Proofreading Your Emails: Your Ticket to Writing Better Emails

The difference between the almost right word & the right word is really a large matter, it’s the difference between the lightning bug and the lightning says Mark Twain the famous reporter. Is he right or wrong? I think he is absolutely right because, irrespective of how carefully you proofread your emails, there will always

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