July 2020 – Woculus

5 Quick Steps to Request a Meeting via Email to be More Productive

By Chinazom Elizabeth Izuora / July 17, 2020

Professional salespeople will often say that “meetings make money” as meetings create an excellent opportunity to capture the hearts and pockets of potential customers by creating a lasting impression of the quality and value of your product or service. These great opportunities for pitching your business don’t just occur. Meetings are sometimes requested weeks in […]

5 Quick Steps to Request a Meeting via Email to be More Productive Read More »

5 Tips on Dealing with Angry Customers on the Telephone That Will Make You Stand Out

By Chinazom Elizabeth Izuora / February 7, 2023

Service failures and miscommunication often lead to unhappy, dissatisfied, or angry customers. Every organization encounters challenging situations and customers. Organizations that survive are those that can efficiently resolve customer complaints and maintain customer relationships. It is almost impossible to avoid dealing with angry customers on the telephone in this era. Unsatisfied or angry customers must be

5 Tips on Dealing with Angry Customers on the Telephone That Will Make You Stand Out Read More »

How to Start Using Post-Purchase Emails (With Templates)

By Chinazom Elizabeth Izuora / March 26, 2022

What happens after a customer makes a purchase? A customer’s post-purchase experience is just as crucial to the success and sustainability of your business as the actions that led to the purchase. Post-Purchase communication with customers is essential to encourage repeat purchases, customer loyalty, and advocacy. Engagement post-purchase is a contributing factor to overall customer

How to Start Using Post-Purchase Emails (With Templates) Read More »