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5 Quick Steps to Request a Meeting via Email to be More Productive
Professional salespeople will often say that "meetings make money" as meetings create an excellent opportunity to capture the hearts and pockets of...
5 Tips on Dealing with Angry Customers on the Telephone That Will Make You Stand Out
Service failures and miscommunication often lead to unhappy, dissatisfied, or angry customers. Every organization encounters challenging situations and customers. Organizations that survive are...
How to Start Using Post-Purchase Emails (With Templates)
What happens after a customer makes a purchase? A customer’s post-purchase experience is just as crucial to the...
4 Great Sales Scripts for Contacting New Prospects on the Phone
Whether you are a direct marketer or B2B salesperson, having a healthy pipeline or list of potential customers is essential to generate...
How To Win Back Old Customers
Most businesses have an established customer base or repeat customers. These customers account for most of the revenue a business generates...
Advanced Ways to Reach Customers on their Mobile Phones
When was the last time you left home without your phone? The Pew Research Centre reports cellphone ownership at about 95%. This presents a...
Best Samples for Declining Partnership Offers by Email
Declining partnership offers is a natural byproduct of receiving partnership offers as a business organization. Not all partnerships are strategic or a good fit...
Best Samples for Accepting Partnership Offers by Email
Accepting partnership offers by email has become standard practice with the digitization of businesses. We looked at the basic considerations for accepting partnership offers...
How to Write A Letter of Approval (With Examples)
A letter of approval can take two forms or can be written from two positions. The first is as the requesting personnel. The second...
How to Reply Professionally To Vendors Requesting Payment
Business to business (B2B) transactions are a lot more complex than Business to consumer (B2C) relationships for the simple reason that businesses tend to...
How to Respond to Incorrectly Addressed Emails
Incorrectly addressed emails can arise from simple things like mistakes in spelling, an incorrectly placed hyphen or outright misunderstanding of job roles and functions. ...
How to Respond to a Partnership Request Email
Receiving a partnership request is proof that you are doing something correctly as a business and you have a quality desired by other organizations/individuals. ...
How to Develop Canned Responses for FAQs and Inquiries
As a customer service representative or the manager of the customer service department at your organization, your focus is on how to shorten the...
How to Develop Scripts to Effectively Respond to FAQs & Inquiries
Scripts are a valuable resource for call center and customer service operations. Scripts for FAQs & inquiries help such organizations streamline operations and ensure...
How to Properly Handle Large Amounts of Emails Quickly
Email has become an indispensable part of doing business globally. It also contributes significantly to the overall stress inherent in day to day work...
How To Respond To An Employee’s Complaint By Email
Employee complaints can take several forms; from complaints about working conditions such as toilets, water, and air conditioning, to more grave complaints about health,...