September 2017

photo of a woman holding shopping bags 974964

Don’t Hold Back on Your Customer Service Quality

Every day we use various services, patronize different businesses, and interact with customer service personnel.  We all – as business owners, employees, individuals, and customer service reps- have experienced good and bad service at some point in time. Therefore, the best estimation of customer service quality and value is our own individual preferences and experience.

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unsolicited business proposal

Guide to Handling Unsolicited Business Proposals

Business proposals are an established means of gaining business for most organizations.  While organizations send out business proposals to potential client organizations, detailing their products, services, and terms, they receive just as many proposals from other organizations offering various products, services or opportunities for partnership. Traditionally, business proposals were sent out as letters but nowadays

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