Research confirms the likelihood that a company will upsell and cross-sell with email marketing to an existing customer is more than getting to sell to new ones; the most effective way being upselling and cross-sell with email marketing. “Would you prefer oyster or mustard sauce?” “Would you like to get a maintenance package for your car with […]
How to Upsell and Cross-Sell with Email Marketing Read More »
It’s no longer news that people spend more of their time online browsing social media, so how much of that time will they use to view product impressions, friends’ recommendations and brand outreach? Nowadays, people base their buying judgments on reviews made by others that have used the product or patronized a company. The more
How to effectively Prospect and Get Appointment Using Social Networks Read More »
Call center scripts are non-negotiable for call center agents. This is especially correct for new agents, but not entirely, as even experienced agents often reference scripts for clarification. When interacting with a customer, call center agents need a script to follow. A set of written or memorized guidelines to help them interact better with customers.
22 Best Practices for Using Call Center Scripts Read More »
In the event of an emergency or any unforeseen circumstance, the need to cancel an appointment may arise. While it’s important to honour engagements you’ve agreed to, it is unrealistic to assume you’ll show up for all of them. When canceling an appointment via email, there are things you need to take note of. We’ve
Cancel an Appointment by Email: 10 Samples Included Read More »
From time immemorial, cold calling has been an effective way to get clients for products and services. Existing in various forms, its effect is known to increase sales exponentially. The role a great cold call sales script plays in the cycle is exceptionally crucial. Although coming up with out-of-the-box sale scripts takes time, it’s worth
The Essential Ingredients of an Effective Phone Sales Scripts Read More »
For any business, great customer service skills are not easy to gain, although not impossible. Every employee in a company should have some level of customer service skill as each is an ambassador whether employed as a customer service agent or not. The customer service received by customers in a company is one of the
6 Most Important Customer Service Skills Read More »
What is an Online Interview? An online interview is an interview conducted through an online audio, video or chat platform, with both employer and candidate at different locations. With the development of the internet and technology, it is becoming increasingly convenient and cost-effective for job interviews to be conducted online. Online interviews have reduced the
How to Pass Your Online Interview and get the Job Read More »
The world is becoming more connected via the internet, as such, companies are offering remote jobs and are relying more on remote workers to bring their skills and expertise to their companies. Employers from different fields are searching for more remote workers to either work entirely from home or carry out fieldwork from their respective
Highest Paying Remote Jobs and How to Find Them Read More »
Continuous communication with your customers is extremely important as a business owner. You need to let your customers know about upcoming promotions, sales, update on their orders and even a personalized birthday message if you have the data. Without email automation, composing and sending each of these emails would be a herculean time-consuming task, especially
Email Automation 101: Everything you need to know Read More »
