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Get free email examples, tips, and ideas of customer service emails, professional email responses, human resource & job emails, sales emails and more.

How to Maintain the Right Attitude for Top-Notch Customer Service

Providing top-notch customer service without the right attitude is like expecting a harvest when nothing was sown. Attitude perception is like a smoke that cannot be hidden, it is what will help a customer...

Advanced Ways to Reach Customers on their Mobile Phones

When was the last time you left home without your phone?  The Pew Research Centre reports cellphone ownership at about 95%.   This presents a huge opportunity for businesses to reach customers on their mobile...

How to Use Different Email Types to Keep your Customers Engaged

Email marketers have a lot of tricks up their sleeves to keep their email subscribers opening the emails they send. Anything from changing the time of day an email is sent to switching up...

How To Answer Common Online Interview Questions

An online job interview can be the only thing you can think of and stress about when you’re scheduled for one. Any candidate would want to know the interview questions before the interview. Since...

How to Report a Colleague’s Misconduct via Email

Just like a ripple effect spreading round so also is an action that could be dire to the existence or reputation of an organization. If not nipped in the bud, it could spiral, and...

How to Use Email to Notify Your Boss of an Error You Made

Writing an email to notify your boss of an error is not as difficult as many people imagine. Anyone can make a mistake at the workplace. No matter how meticulous you may be, there...

Best Samples for Declining Partnership Offers by Email

Declining partnership offers is a natural byproduct of receiving partnership offers as a business organization. Not all partnerships are strategic or a good fit for your organization.  As a business owner or manager, you...

Best Practices for Creating Employees Email Policy

Love it or hate it, creating an email and internet usage policy for employees in a workplace is crucial to the success of a business. As an employer, you should be concerned about what...

Best Samples for Accepting Partnership Offers by Email

Accepting partnership offers by email has become standard practice with the digitization of businesses.  We looked at the basic considerations for accepting partnership offers by email and how to respond to partnership offers by...

How to Write A Letter of Approval (With Examples)

A letter of approval can take two forms or can be written from two positions. The first is as the requesting personnel. The second is as the approving personnel. This article looks at fundamental...

How to Reply Professionally To Vendors Requesting Payment

Business to business (B2B) transactions are a lot more complex than Business to consumer (B2C) relationships for the simple reason that businesses tend to treat their vendors like part of the family - a...
incorrectly-addressed-email

How to Respond to Incorrectly Addressed Emails

Incorrectly addressed emails can arise from simple things like mistakes in spelling, an incorrectly placed hyphen or outright misunderstanding of job roles and functions.  What do you do if you receive an email but...

Avoid Writing These Things in Your Resignation Email

You may have resigned from jobs in the past and realized later that there were things you said, wrote or insinuated that came back to haunt you. Therefore it is important to know what...

How to Respond to a Partnership Request Email

Receiving a partnership request is proof that you are doing something correctly as a business and you have a quality desired by other organizations/individuals.  Responding to partnership requests emails may seem very straightforward but...

How to Develop Canned Responses for FAQs and Inquiries

As a customer service representative or the manager of the customer service department at your organization, your focus is on how to shorten the turnaround time for responding to customer inquiries while ensuring you...

How to Develop Scripts to Effectively Respond to FAQs & Inquiries

Scripts are a valuable resource for call center and customer service operations.  Scripts for FAQs & inquiries help such organizations streamline operations and ensure speed and efficiency in responding to customer questions and inquiries.  ...
Handle large amounts of emails quickly

How to Properly Handle Large Amounts of Emails Quickly

Email has become an indispensable part of doing business globally. It also contributes significantly to the overall stress inherent in day to day work life.  Studies show that most people using email for business...

How To Respond To An Employee’s Complaint By Email

Employee complaints can take several forms; from complaints about working conditions such as toilets, water, and air conditioning, to more grave complaints about health, safety and harassment.  As emails have become one of the...

How to Nudge Underperforming Team Members by Email

Modern and Proactive organizations have shifted from management systems that encourage individuality, competition, and internal rivalry to more inclusive and collaborative management systems that encourage teamwork.  However, working in teams comes with its own...

Requesting A Letter Of Appointment Via Email? Read this first

Requesting for a letter of appointment via email is a quick and convenient way to secure a new contract or engagement as the appointment letter is the most effective way to validate your new...
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How to Apologize to a Customer via Email

There are many reasons why you may need to tender a strong apology to a customer. Beginning with a minor complaint to the one...

How to Quit Your Job via a Phone Call

How to Write a Work Excuse Email