Responding to negative feedback from online clients is now a vital aspect of business in our highly digital world. It does not take long...

Looking for tips on asking for salary raise for yourself? Read How to Ask for Salary Raise at Work via Email. As a team leader,...

It is important to know how to report sexual harassment as it can occur in a business environment. Anyone and everyone can be subjected...

Fixing an appointment may or may not be one of your job descriptions but the fact remains that every professional needs to learn how...

Just like a ripple effect spreading round so also is an action that could be dire to the existence or reputation of an organization....

Writing an email to notify your boss of an error is not as difficult as many people imagine. Anyone can make a mistake at...

As a customer service agent or a business person, situations may arise that will put you in a desperate position when it comes to...

An emergency leave is one not planned for and can sometimes be inevitable. Taking care of an urgent situation which requires your absence from...

Everyone communicates, doing so effectively is paramount in conflict management via email. It is possible to keep passing information across without effectively communicating to...

As humans, nothing gets to us like care. This is the full-time job of every customer care agent, caring for the needs and complaints...

A letter of apology goes a long way in mending a relationship you or your firm have jeopardized with your client. While in some...

When firing an employee via email, you need to pay attention to the way you write your email. One major advantage of dismissal from...

Introduction The act of hiring and firing are two important things every business owner needs to master. The ability to identify gifts and skills in...

Introduction Your organization is researching on a particular subject and this has been coded for years. A competitive company has been trying to find out...

Introduction I once lost a particular vital item at work. It was a very expensive digital audio recorder, treasured by many colleagues, valued by the...

Introduction An agreeable environment at the workplace does not necessarily mean one that the management is mindful of the employees alone. It also greatly includes...