Customer Service Phone Calls
Customer Service Phone Calls
6 Essential Ingredients for a Customer Service Call Script
A customer service call script is easily the most essential tool for a customer service agent. The importance of excellent Customer Service to an...
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Business Marketing
10 Strategies for a Successful Telemarketing
For any B2B or B2C marketplace, successful telemarketing remains one of the best ways to source customers because successful telemarketing is just as impactful...
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How to Prospect and get Appointments over the phone effectively
A phone is the quickest mode of communication, I bet only a few people would opine otherwise. Without recourse to where you first met...
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Business Phone Calls
22 Best Practices for Using Call Center Scripts
Call center scripts are non-negotiable for call center agents. This is especially correct for new agents, but not entirely, as even experienced agents often...
Business Phone Calls
The Essential Ingredients of an Effective Phone Sales Scripts
From time immemorial, cold calling has been an effective way to get clients for products and services. Existing in various forms, its effect is...
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Business Phone Calls
Take the Stress out of Cold-Calls, Learn Simple Tricks
Cold calling a stranger to pitch successfully is a challenging task. Only the bold and courageous pick the phone to make cold calls, as...
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