As a business owner, your number one goal is to service your customers. There are key components to growing your business, one of the most important is providing value for your customers. Providing value for your company is relative, you don’t know if your customers are satisfied with your company if you don’t ask for […]
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When applying for a job or graduate program, you may be asked to present a letter of recommendation via email from a previous employer. An effective recommendation letter can differentiate you from other candidates and increase your chances of being hired. Therefore a letter of recommendation is an important part of your job application and
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According to getvoip, Virtual meetings have grown incredibly over the last few years. Virtual meetings, as the name suggests are the act of meeting to discuss various issues like in a face-to-face meeting but without being located in the same environment. To further help you make your meetings more interactive, let these tips guide you.
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Email is one of the best forms of communication we have today, as messages can be sent and received within minutes. Yes, smartphones with chat applications can do the job as well, but for business communications, emailing is the most popular and effective method. However, emailing may not be the only formal way of communicating,
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For any B2B or B2C marketplace, successful telemarketing remains one of the best ways to source customers because successful telemarketing is just as impactful as referrals. The seller and buyer both benefit from successful telemarketing; the buyer gets information about the product that will satisfy his needs while the seller receives monetary value for the
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In the professional world, networking is a non-negotiable skill. While networking is often interacting with others, networking via email also extends to introducing two or more people by email. Connecting two people via email can be a tricky situation. There are the dos and don’ts and in this article, we’re going to exhaust everything there
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Emailing has grown to be the most formal and debatably one of the most important means of communication. With over 300 billion emails sent every year and on a steady rise, it’s clear that communicating via emails isn’t going anywhere anytime soon. Most of these emails are sent by professionals, hence, the importance of learning
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Instagram is experiencing massive growth with exciting features in recent years. Instagram emerged in the year 2010, and within a decade, it has attained huge growth with more than one billion active users monthly. It has grown as an essential tool for marketers to implement their marketing strategies to grow their businesses from a simple
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How to Deal with Workplace Stress Stress is not completely understood by the general population. It is often looked at with bad eyes, as stress is known to have many negative consequences on your physical and mental health. Moreover, stress can intervene and affect your relationships’ quality, but also your workplace productivity and performance. However,
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Successful businessmen understand the importance of nurturing their customers. Thriving eCommerce businesses do everything in their power to keep their customers happy and coming back. However, managing your relationship with your customers can be stressful and overwhelming. This is where CRM can help an eCommerce business meet the needs of its customers more effectively. What
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A phone is the quickest mode of communication, I bet only a few people would opine otherwise. Without recourse to where you first met or spoke to the person you intend to make an appointment with over the phone or answer enquiries, every day, all year, speaking on the phone saves time especially if the
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Research confirms the likelihood that a company will upsell and cross-sell with email marketing to an existing customer is more than getting to sell to new ones; the most effective way being upselling and cross-sell with email marketing. “Would you prefer oyster or mustard sauce?” “Would you like to get a maintenance package for your car with
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It’s no longer news that people spend more of their time online browsing social media, so how much of that time will they use to view product impressions, friends’ recommendations and brand outreach? Nowadays, people base their buying judgments on reviews made by others that have used the product or patronized a company. The more
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Call center scripts are non-negotiable for call center agents. This is especially correct for new agents, but not entirely, as even experienced agents often reference scripts for clarification. When interacting with a customer, call center agents need a script to follow. A set of written or memorized guidelines to help them interact better with customers.
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In the event of an emergency or any unforeseen circumstance, the need to cancel an appointment may arise. While it’s important to honour engagements you’ve agreed to, it is unrealistic to assume you’ll show up for all of them. When canceling an appointment via email, there are things you need to take note of. We’ve
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From time immemorial, cold calling has been an effective way to get clients for products and services. Existing in various forms, its effect is known to increase sales exponentially. The role a great cold call sales script plays in the cycle is exceptionally crucial. Although coming up with out-of-the-box sale scripts takes time, it’s worth
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For any business, great customer service skills are not easy to gain, although not impossible. Every employee in a company should have some level of customer service skill as each is an ambassador whether employed as a customer service agent or not. The customer service received by customers in a company is one of the
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What is an Online Interview? An online interview is an interview conducted through an online audio, video or chat platform, with both employer and candidate at different locations. With the development of the internet and technology, it is becoming increasingly convenient and cost-effective for job interviews to be conducted online. Online interviews have reduced the
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The world is becoming more connected via the internet, as such, companies are offering remote jobs and are relying more on remote workers to bring their skills and expertise to their companies. Employers from different fields are searching for more remote workers to either work entirely from home or carry out fieldwork from their respective
Highest Paying Remote Jobs and How to Find Them Read More »
Continuous communication with your customers is extremely important as a business owner. You need to let your customers know about upcoming promotions, sales, update on their orders and even a personalized birthday message if you have the data. Without email automation, composing and sending each of these emails would be a herculean time-consuming task, especially
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