Customers are at the heart of every business. In other words, businesses exist for their customers. The customer always has a choice, and the role of the business owner as well as his or her employees is to retain the customers. It is wrong to think that the most important thing about your company or […]
Effective Tips for Handling Unhappy Customers Via Email Read More »
Email marketing is a form of online advertising that many businesses use to better the reach of their target audience. Email marketing is about building relationships with existing, known prospects and customers – individuals who have actively provided contact details in return for valuable offers or content. Also, email marketing is used as a great
Top Seven [7] Email Marketing Service Providers to Consider Read More »
Though nowadays there are numerous channels that are used for communicating with customers and running a business, the telephone still remains relevant. Mastering how to answer business phone calls professionally is vital for providing effective customer services. Observing standard business etiquette and professional practices are essential for having a thriving business. Therefore, business phones calls
12 Tips for Answering Business Phone Calls Read More »
In business a minor incidence can make you lose key clients, therefore it is very important to be effective in dealing with customers professionally. Over time, you may have established solid relationships with many clients, and nurtured these relationships meticulously. A communication error or poor handling of customers in any other way can destroy this
How to Provide Effective Customer Service via Email Read More »
Introduction When you send a proposal, contract, initial design, questionnaire or any other thing to a client via email, your initial excitement of a possible business deal or positive response may be watered down by the unresponsiveness of the client. It is very important that in your communication with customers, especially via email, that you
How to Get an Email Response from an Unresponsive Client Read More »
Introduction So this is your introductory email, the email that will define your future correspondence (or lack thereof) with this person. What do you want to say? Writing a succinct and clear introductory email will increase the chances that your client will take it and engage with you. Tips on How to Write an Introductory
How to Write an Email of Introduction to a Client Read More »
Introduction The act of hiring and firing are two important things every business owner needs to master. The ability to identify gifts and skills in people and to be a good judge of the human character are some essential keys you will need to hire the right people. And perhaps one point to keep in
Firing a Friend or Family via Email Read More »
Introduction It could be quite frustrating when you send business emails to your (potential) customers, hoping for the anticipated response, but end up getting the complete opposite – no response. Many people that find themselves in situations like this just surrender and feel they have done their best and move on to another customer,
Why Your Clients are Unresponsive to Your Emails Read More »
I received my first automatic email response message in my teenage life when I applied for a scholarship. To my greatest surprise, I received an instant message confirming my application. As a teenager, I was so amazed by the efficiency of the company offering the scholarship. A year later I realized that it was an
How to Write an Automatic Email Response Message Read More »
Introduction Have you been in situations in which clients you had considered to very good potentials that you have spoken to on phone or communicated with via email or by other means, end up not responding your proposals? Well, if you have been in such a situation, the best thing to do is to send
Seven Follow-Up Sample Emails after No Response from Clients Read More »
